search finds book that doesn't exist in the logos bookstore?

Greg Rose

I ran a search for Headword:"Hanseatic League" on the Verbum 10 Mobile App. One of the resulting hits was from "The Columbia Encyclopedia, Sixth Edition". When I clicked on the result I received an error message indicating "Error loading book This resource cannot be opened because it is not part of your library". So I thought I would go to the Logos website and see if I could order it. HOWEVER the Columbia Encyclopedia does not show up as a book that's available in the LOGOS bookstore. I have not loaded any "Print Books" so it couldn't be the result of a print book - at least not one that I've uploaded. 

I then got on the desktop version of Verbum 10 and did the same search.  A number of results showed up on the desktop search but not the "The Columbia Encyclopedia, Sixth Edition".  I did not have any filters in the search that would limit the results and the search was set to "all books", "all text", all passages".

The same search on the mobile app seems to have returned a resource that didn't show up on the desktop app AND a resource that doesn't seem to be available in the LOGOS bookstore. Just for kicks I went to the VERBUM website but didn't find this book in the bookstore there either.

Any idea what might be going on here? Could it be that the mobile app search somehow is picking up someone else's Print Book?

MJ. Smith

Greg Rose said:

Could it be that the mobile app search somehow is picking up someone else's Print Book?

No, there are a number of references to it in the forums, in Reading Lists, etc.

Greg Rose said:

Any idea what might be going on here?

This is most often a case where the resource is no longer sold. It does provide a preview which indicates it is a supported resource.

DMB