Bug? Print library
I recently purchased a book from the logos monthly sale, and it was a resource I already had in my print Library, but not my digital Logos library. Regardless, it cause several issues with my iPhone and MacBook.
On my iPhone, the resource would show as a print library resource, but not as a digital resource. Once I removed it for my print library, the resource would not show at all even after a rebuild Index.
Then I added the book as a print book again, and then it showed the option to both download and that it was a print library resource, but it would not allow me to view it because it said it was a print library resource. I was finally able to get it to work after downloading it and then removing it from my print library.
On my MacBook, my computer refused to index after it downloaded the resource. It would show the index Bible but was stuck at 0%. and no matter how many reboots I did I could not get it to work, so I had to rebuild the entire index. I’m waiting for it to finish but at least the index is moving.
Comments
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Not sure why my phone converted the above to a massive paragraph but I'll repost with breaks for easier reading:
I’m not sure if this is an isolated incident, but I figured I would post it just in case it is not. I recently purchased a book from the logos monthly sale, and it was a resource I already had in my print Library, but not my digital Logos library. Regardless, it cause several issues with my iPhone and MacBook.
On my iPhone, the resource would show as a print library resource, but not as a digital resource. Once I removed it for my print library, the resource would not show at all even after a rebuild Index.
Then I added the book as a print book again, and then it showed the option to both download and that it was a print library resource, but it would not allow me to view it because it said it was a print library resource. I was finally able to get it to work after downloading it and then removing it from my print library.
On my MacBook, my computer refused to index after it downloaded the resource. It would show the index Bible but was stuck at 0%. and no matter how many reboots I did I could not get it to work, so I had to rebuild the entire index. This rebuild fixed the issue on my MacBook.
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This issue has been fixed in the mobile app (iOS and Android) in the latest version 23 update that was released to stable this morning. Thank you for your patience and detailed report, Mattillo!
Ali Pope | Logos Desktop and Mobile Program Manager
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