clippings access from web app?

Richard Kingston
Richard Kingston Member Posts: 16
edited November 21 in English Forum

Is there a functionality limitation for gaining access to the clippings file from the web app. I can see it listed, but when I attempt to open it I get a notification to "authorize" or "log out". I hit the authorize button and nothing happens. Is this a feature limitation with the web app? 

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,628

    Richard Kingston said:

    Is there a functionality limitation for gaining access to the clippings file from the web app. I can see it listed,

    I can't see it listed or any way to access Clippings on the web app

    Can you please post a screenshot showing what you see?

  • Richard Kingston
    Richard Kingston Member Posts: 16
    https://community.logos.com/discussion/comment/1254172#Comment_1254172

    Thanks

    Thanks Graham for responding. 

    I have to say I cannot recreate the error or recreate the clippings file in the Web App. Maybe as I was testing out my new Chromebook with Logos Android app and the Faithlife eBooks Android app, and had several windows open, I got confused. Attached are the messages I received. 

    Apologies for the confusion. I do not see clippings in the web app. Must be user error.

    Kindest regards,

    Richard.

  • Tim Nesham
    Tim Nesham Member Posts: 1
    https://community.logos.com/discussion/comment/1254189#Comment_1254189

    I just found this thread, and I have had a similar experience. Attached is a screenshot showing the Clippings document I created in iOS, but when I try to open it in Chrome I get the error. 

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512
    https://community.logos.com/discussion/comment/1288648#Comment_1288648

    Tim Nesham said:

    when I try to open it in Chrome I get the error. 

    As far as I know, clippings are not currently supported in the web app. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Anna Adent
    Anna Adent Member, Community Manager, Logos Employee Posts: 46

    Richard Kingston said:

    Is there a functionality limitation for gaining access to the clippings file from the web app. I can see it listed, but when I attempt to open it I get a notification to "authorize" or "log out". I hit the authorize button and nothing happens. Is this a feature limitation with the web app? 

    Thanks for this post, Richard. It helped us track down a bug that was causing authorization to not get passed consistently. We have just finished a fix that will be shipped soon!

    JT (alabama24) said:

    Tim Nesham said:

    when I try to open it in Chrome I get the error. 

    As far as I know, clippings are not currently supported in the web app. 

    JT, once the fix to this bug has shipped, you should be able to access a view mode of any clippings created via Desktop.

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