mobile ed viewing

Mozzie

I’m in the process of watching a mobile ed video I’ve not downloaded. Unfortunately, it’s started buffering constantly after app restarts and laptop reboots. This with 16gb ram and a 1TB SSD half full and current Nvidia, Intel and Windows 11 updates. I recently had a deep dive ‘health check’ done by BestBuy which they perform in-house. I was told it’s their proprietary version of an mri used to examine at the ‘cellular’ level if you will. Turned out fine. Various streaming on multiple devices hasn’t been a problem. This isn’t the first time I’ve had this issue with a mobile ed vid. Last time, I resorted to d/ling it to avoid the problem thinking it might be a temporary matter and resolved. Doing what I know to eliminate issues on my end, that I am.

I posted this as an issue in January, 2022 and was advised that it was a ‘known issue’:

https://community.logos.com/forums/p/205371/1195013.aspx#1195013

If possible, I’d prefer to avoid hoisting these files on my laptop each time (and then removing them).

Is there an update or progress on this? Are these files encouraged/intended to be downloaded or only as an option?

Should I simply assume a d/l is advisable each time?

tia

Dave Hooton

I posted this as an issue in January, 2022 and was advised that it was a ‘known issue’:

This might depend on the mobile ed course. With NT308 in the Courses tool I observe that the video is downloaded after switching to the relevant session/segment via Continue i.e. there is no streaming download, and 'buffering' from the file has not been a problem.

My laptop has the same hardware numbers as yours with Intel gen 11 gaming i5 processor on Win 11, but I do not use the NVidia card with Logos. I have the latest Intel graphics driver and select Hardware Acceleration = Yes from Tools > Program Settings).