Combine old and new library

Bledar Valca
Bledar Valca Member Posts: 2
edited November 21 in English Forum

Greetings! 

I started on Logos with one personal email account many years ago. I did add my seminary account later with its benefits during the time of Covid and have continued to use it. Before installing Translator's Workplace, I had over 1000 resources, but the TW itself has 1700+ resources. What is happening? I know that when you add new resources, only those not in the previous one are added. However, is there more happening I do not know. Can you integrate both accounts?

Thank you. 

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,628

    Hi Bledar - and welcome to the forums.

    I didn't completely follow what you wrote but I think you are asking if two libraries linked to two different email accounts can be merged.

    This can be done but not through these forums - most of us are fellow users of the software and haven't any access to Faithlife backend systems.

    To integrate two accounts you need to contact Customer Services - contact options are at https://www.logos.com/contact-support 

    Graham

  • Bledar Valca
    Bledar Valca Member Posts: 2
    https://community.logos.com/discussion/comment/1259108#Comment_1259108

    Thank you, Graham. I am aware of this being a user-based forum and I wondered if others had had a similar problem. I will contact support. 

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