My Faithlife account not working

Wenura Ravindu
Wenura Ravindu Member Posts: 1
edited November 20 in English Forum
My Logos and faithlife account suddenly stopped working says "Invalid email or password" even though credentials correct and I cannot reset my password. It says "Page expired". How Can I fix This problem? 
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  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,018 ✭✭✭✭✭

    bumping an unanswered question in hope of provoking a response

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    This is not the sort of question that can be answered on the forums. You'll need to contact Customer Service about that. Call them during business hours (weekdays 6AM-6PM Pacific Time) at +1-888-563-0382, or email them at customerservice@faithlife.com.

    It is possible that a Faithlife employee might see this post and reach out to you, knowing your name which they could hopefully look up in their system and get your email address or phone number. But there's no guarantee. As you can see, they didn't answer it yet in five days. It's the weekend for them now. I'd email or call them on Monday.

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