Scrolling does not work at all

Dale Elson
Dale Elson Member Posts: 9
edited November 21 in English Forum

I just installed the free version of the Windows app, and scrolling does not work at all in any doc that I opened. How do I enable scrolling???

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  • DMB
    DMB Member Posts: 13,414 ✭✭✭

    Are there 2 little grey arrows in the lower right of the book panel?

    If so, click on the 3-dot menu, top-right. Then. look half-way down, to 'Columns'.  Choose None. That allows scrolling, instead of page turning.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Dale Elson
    Dale Elson Member Posts: 9

    Thank you for your response!!!  Unfortunately, I did not see two grey arrows in the lower right of the book panel. I licked on the upper right menu, and columns is set to None. Scrolling still has no effect.

  • DMB
    DMB Member Posts: 13,414 ✭✭✭

    Ok, last question, before someone more technical.

    - You probably already retarted the app, and possible your Windows?

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Dale Elson
    Dale Elson Member Posts: 9

    Yes, thanks :-). I restarted Win 10, and then restarted the Logos app.

  • DMB
    DMB Member Posts: 13,414 ✭✭✭

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Dale Elson
    Dale Elson Member Posts: 9

    It continues to malfunction in the exact same way. Scrolling still does not work.

    Thanks!!

  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,674 ✭✭✭

    I just installed the free version of the Windows app, and scrolling does not work at all in any doc that I opened. How do I enable scrolling???

    How did you open the Doc and what type of Doc.?

    Can you scroll in a Book or Bible?

    A screenshot should help us. Upload it using Amber.

    Dave
    ===

    Windows 11 & Android 13

  • Dale Elson
    Dale Elson Member Posts: 9

    I opened many of the docs that came in the library of the free version, including the American Standard Version, the Biblical Event Navigator, and the Christian Standard Bible. Scrolling does not work in any field of the app. I can scroll using the scroll bar, but not with the middle mouse button function.

    I have no scrolling problems with any of my other programs.

    I am using Win 10 on a Thinkpad 440 with an external - oh _that_ is interesting. When I use the trackpoint on the 440 keyboard, scrolling works, but when I use the trackpoint on the external keyboard it does not work. Note that my other programs all work. I get the 'scrolling' icon when I press the middle mouse button, but no scrolling.

    Could you check if this is a known issue?  Thanks!!

  • Mitch Snyder (Faithlife)
    Mitch Snyder (Faithlife) Member, Logos Employee Posts: 275

    I opened many of the docs that came in the library of the free version, including the American Standard Version, the Biblical Event Navigator, and the Christian Standard Bible. Scrolling does not work in any field of the app. I can scroll using the scroll bar, but not with the middle mouse button function.

    I have no scrolling problems with any of my other programs.

    I am using Win 10 on a Thinkpad 440 with an external - oh _that_ is interesting. When I use the trackpoint on the 440 keyboard, scrolling works, but when I use the trackpoint on the external keyboard it does not work. Note that my other programs all work. I get the 'scrolling' icon when I press the middle mouse button, but no scrolling.

    Could you check if this is a known issue?  Thanks!!

    Hi Dale, have you contacted customer service?  They should be able to help sort that out for you!

  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,674 ✭✭✭

    I opened many of the docs that came in the library of the free version, including the American Standard Version, the Biblical Event Navigator, and the Christian Standard Bible.

    As a matter of terminology, to avoid future confusion, the contents of Library are called 'books' or 'resources'. 'Docs' refers to user created Documents in the menu of the same name (in the Logos toolbar).

    Dave
    ===

    Windows 11 & Android 13