Note File slow response to data input.

Houseonarock
Houseonarock Member Posts: 16
edited November 2024 in English Forum

Galaxy 5A SMT 510 user logos 9. receiving a lot of "software not responding wait or close" when using my Note File. Things were never like this previously. I have over 2000 entries. Anyone else experiencing this?  Even when I press Done it takes forever to respond.

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  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,209

    I am sorry to hear that you are having this problem.

    Please send us your logs, this could provide us with information about these problems.

    1. Open the app.
    2. Tap the Menu icon (this icon has three horizontal lines).
    3. Tap Help.
    4. Press “Report a Problem”
    5. A pre-addressed email will open with a log file attached automatically. Mark it "Attention: Joe".  Press “Send” to send your report.

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