Synchronization is killing me...

It seems that I am almost always Synching, and that stops my workflow. For example,

Today while working in Sermon Manager, I'm creating my sermon plan for 2024. I begin to create the series, but as I attempt to add individual data to each sermon, it won't allow me to select a singular sermon while syncing. I have to wait, sometimes 5+ minutes to be synced and then get a minute or so of data in before it starts again..

Any idea why this is happening? Does anyone else have this issue?

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Comments

Dave Hooton

Does anyone else have this issue?

Not to the extent you are stating.

Can you upload some logs whilst Logos is syncing and you are trying to work in Sermon Manager.

Jon Welch

Here is a log-

You'll see that Sync starts and disables me to select from sermon manager or from the docs menu.

I hope you'll be able to see the log.. let me know if its unavailable

5483.LogosLogs.jonwelch.20230811-083812.zip

Justin Gatlin

Your log shows your system getting seriously hung up on syncing notebooks. You may want to wait for Dave or someone else wiser than me, but I think I would reinstall Logos.

Dave Hooton

I hope you'll be able to see the log.. let me know if its unavailable

5483.LogosLogs.jonwelch.20230811-083812.zip

I can't help you with the numerous messages for ClientNotesApi :

INFO 125 ClientNotesApi | Found 16 notebooSermon Managerks. (1ms) {"sort":"title","notebookFields":["id","title","revision","created","modified","isTrashed","is

But they appear to be connected with Sermon Manager. The Developers will know what to do.

Jon Welch

A quick update: I've reinstalled Logos and unfortunately am still having the same problems. I dont have this issue with my MacBook- only my Mac mini (which is an M1 device). I wonder if that may be a part of my issue?

IF anyone has an idea, please let me know

JT (alabama24)

(which is an M1 device). I wonder if that may be a part of my issue?

I don't think so.

I've reinstalled Logos and unfortunately am still having the same problems.

What do you mean by "reinstalled." Do you mean simply deleting the app from the applications folder? That is rarely a fix. If a reinstall is needed, it would mean getting rid of the iceberg UNDER the water (data files), not just the 10% above (the app).

You may need to contact Logos directly.

Jon Welch

By reinstalling, I mean that I use "Mac Cleaner" to uninstall the program and its data files and download and reinstall.

I'll contact them. Thank you

JT (alabama24)

I have never used "Mac Cleaner," but I <think> it would have gotten rid of everything. The wiki has instructions for manually wiping it all.