Crash on mouse-over

Doc B
Doc B Member Posts: 3,543 ✭✭✭
edited November 21 in English Forum

7411.Logos (2).zip

(Also emailed to support.)

I have found an issue where Logos crashes every time I mouse over or click on a specific footnote designator.

 Here’s a screenshot of my layout with an arrow pointing to the offending designator. The resource is NET Bible First Edition Notes.  Also open on the screen is NET Bible 2nd edition and ESV Bible, along with the Information panel.

I’ve also attempted to attach the Logs.

Eating a steady diet of government cheese, and living in a van down by the river.

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Comments

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    Doc,

    No expert, but that "footnote" is actually a reference to papyrus 72. Why is your information panel blank? Is the ESV your preferred Bible? What do you see when you mouse over foot note 24 in the NET 2nd ed?

    I've duplicated your layout for your review on my rig below:

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.1 1TB SSD 

  • Matt Mattox (Faithlife)
    Matt Mattox (Faithlife) Member, Logos Employee Posts: 902

    I have found an issue where Logos crashes every time I mouse over or click on a specific footnote designator.

    Thanks for the details above as that helped myself on replicating the crash on my local machine. I'll write up a case for our team to investigate. 

  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,674 ✭✭✭

    I have found an issue where Logos crashes every time I mouse over or click on a specific footnote designator.

    The crash on the P72 designator only occurs when the Factbook tags VF is On.

    Dave
    ===

    Windows 11 & Android 13

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