Print to PDF Function is Broken For Lexham Hebrew-English Interlinear

Luke Letellier
Luke Letellier Member Posts: 13
edited November 21 in English Forum

Currently Using Logos 28.0.34

I'm trying to export portions of the Lexham Hebrew-English Interlinear Bible to read on my Kindle as a PDF for less eye strain. Currently I'm trying to export Psalms 1-29, which is below the 100 page limit.

I go to the print/export panel, select the psalms I want to export, select Adobe PDF, and click the Print button. The button is pressed, a progress spinner appears for a few seconds, then nothing. I press again, same thing. However, If I try to export just Chapter 1 of Psalms, it works. But not if I try just Chapter 11. That doesn't work. 

I try Bullzip PDF Printer. Same exact thing. A number of chapters doesn't work. Chapter 11 by itself doesn't work. But Chapter 14 does, and Chapter 1 does work.

Then I try the Microsoft Print to PDF option with 1-29. Upon pressing "Print" a browser pops up allowing me to choose where I want to save the file. I choose my path, hit save, and a progress spinner appears on the Print button, then it stops. A 0 kb file is created.

So it seems the issue is related to Logos or the text being exported, not the PDF applications. Could there be a character in the text in Chapter 11 (or other chapters) that's causing a failure?

There was only entry in the error logs from today (included below), but it seems unrelated - and the timestamp of the file doesn't match the time I experienced the issue.

Thanks,

Luke

[0101/202032.748:INFO:CONSOLE(61)] "setting contentZoom to 1", source: assembly://faithlife.libraryreportshost/dist/main.js (61)
[0101/202035.180:INFO:CONSOLE(61)] "syntaxVersion was not provided to getSearchUrl", source: assembly://faithlife.libraryreportshost/dist/main.js (61)
[0101/202035.181:INFO:CONSOLE(61)] "syntaxVersion was not provided to getSearchUrl", source: assembly://faithlife.libraryreportshost/dist/main.js (61)
[0101/202035.181:INFO:CONSOLE(61)] "syntaxVersion was not provided to getSearchUrl", source: assembly://faithlife.libraryreportshost/dist/main.js (61)
[0630/182743.029:ERROR:component_installer.cc(349)] Failed to read manifest or verify installation for Widevine Content Decryption Module (C:\Users\lukel\AppData\Local\CEF\User Data\WidevineCdm\4.10.2557.0).: The system cannot find the path specified. (0x3)
[0918/180113.031:ERROR:component_installer.cc(349)] Failed to read manifest or verify installation for Widevine Content Decryption Module (C:\Users\lukel\AppData\Local\CEF\User Data\WidevineCdm\4.10.2557.0).: The system cannot find the path specified. (0x3)
[0918/184415.236:WARNING:chrome_browser_cloud_management_controller.cc(87)] Could not create policy manager as CBCM is not enabled.
[0918/191736.315:WARNING:chrome_browser_cloud_management_controller.cc(87)] Could not create policy manager as CBCM is not enabled.

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