Something strange in a collection

I have made a collection for a set of books that includes all that I have on the topic, including a commentary, on my computer that I am using for beta testing. When I access the collection on a computer that is not getting the beta updates, but is current on the normal updates, the commentary is left out of the collection. Anybody have any ideas as to what I need to do to get this included in that collection. Very strange.

Find more posts tagged with

Comments

Alan Monroe

I have even tried to drag and drop the commentary into the collection on that computer and that doesn't work either.

Savanna Lineberger

Hi Alan,

Sorry you're experiencing this issue. What specific commentary are you experiencing this issue with? It might help us reproduce it if we're using the same resource you're having trouble with.

Andrew Batishko

It sounds like you don't actually have the book downloaded. Collections only show books that have been downloaded.

Alan Monroe

https://community.logos.com/discussion/comment/1272266#Comment_1272266

Commentary on the New Testament use of the Old Testament

Alan Monroe

https://community.logos.com/discussion/comment/1272267#Comment_1272267

When I look at the information on the book on that computer, it says that it is part of the collection, but it isn't showing up as part of the collection when I use it or look at the books that are included.

Alan Monroe

https://community.logos.com/discussion/comment/1272267#Comment_1272267

Savanna Lineberger

https://community.logos.com/discussion/comment/1272269#Comment_1272269

When I look at the information on the book on that computer, it says that it is part of the collection, but it isn't showing up as part of the collection when I use it or look at the books that are included.

I was able to reproduce the issue when I didn't have the resource downloaded, as Andrew suggested above. Are you able to verify that you have the commentary in question downloaded on each machine?

Alan Monroe

https://community.logos.com/discussion/comment/1272272#Comment_1272272

It appears to be. I will try to remove and reinstall on my office computer.

Alan Monroe

https://community.logos.com/discussion/comment/1272273#Comment_1272273

I deleted it, resynced, but still not showing. I did notice one thing, though. I didn't see that program reindexed. I wonder if it has something to do with that. Is there an easy way to get the computer to reindex?

Alan Monroe

https://community.logos.com/discussion/comment/1272277#Comment_1272277

I've got it indexing. I'll see if that helped. I don't think it indexed this afternoon when I downloaded some books, including this one, onto it.

Alan Monroe

https://community.logos.com/discussion/comment/1272278#Comment_1272278

Still not showing up. I don't use that computer very often for Bible study, so not a huge deal, but would love to get it fixed down the line. The collection shows a total of 7 books, but only 6 are listed in the collection. When I access the collection the commentary is not showing up.

Alan Monroe

https://community.logos.com/discussion/comment/1272279#Comment_1272279

I opened the commentary and it said it needed to download. It's in the collection now. Something glitched in the download apparently.

Thanks gang!!!!