Logos Desktop App Crash

Gerald Balinquit
Gerald Balinquit Member Posts: 1
edited November 21 in English Forum

Whenever I open my desktop it just keeps on crashing. My desktop app is pretty useless right now. I already tried following all the instructions on troubleshooting to no avail. I cannot still open it until now.

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  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,674 ✭✭✭

    Welcome Gerald,

    We need to know if Mac (exact version e.g. Sonoma 14.1) or Windows. What version of Logos  e.g. 28.2.

    Try starting to a Blank layout --> Windows: start Logos whilst holding CTRL key.   Mac: start Logos then quickly press and hold Command key until sign-in dialog box appears, then release the key.

    Dave
    ===

    Windows 11 & Android 13

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