BUG: Exported Canva in MacOs

Dirk Kellner

Hi there

Maybe a stupid question. I can't find the canva on my MacBook after exporting it. After clicking on "export" rhe system shows no dialog to save it anywhere. 

Thanks for helping me

Dave Hooton

Dirk Kellner said:

I can't find the canva on my MacBook after exporting it.

Please clarify "canva". If it is Canvas there is an Export as Image in the Panel Menu and then an Export button

Is this what you mean?

In Windows, there is a dialog to save it.

Dirk Kellner

https://community.logos.com/discussion/comment/1277486#Comment_1277486

Yes, that's what I mean. After clicking on "export as image" I see the dialog you postet. But after clicking on "export" nothing else happens. The dialog disappears and I can't find the exported image anywhere.

I'm using the Macbook M2 (all updates done) and logos 10 (updated to the last version).

JT (alabama24)

https://community.logos.com/discussion/comment/1277529#Comment_1277529

Dirk Kellner said:

But after clicking on "export" nothing else happens. The dialog disappears and I can't find the exported image anywhere.

I can confirm this behavior. Faithlife will need to chime in. 

Dirk Kellner

https://community.logos.com/discussion/comment/1277548#Comment_1277548

After the newest update it seems to work.

Savanna Lineberger

https://community.logos.com/discussion/comment/1277768#Comment_1277768

Hi Dirk, 

Glad this issue has been resolved for you. 

JT,

Has this been resolved for you as well? 

JT (alabama24)

https://community.logos.com/discussion/comment/1277846#Comment_1277846

Savanna Lineberger said:

Has this been resolved for you as well?

Yes, but there is another bug on Mac which I discovered when checking for you:

https://community.logos.com/forums/p/219504/1277887.aspx#1277887 

Savanna Lineberger

https://community.logos.com/discussion/comment/1277888#Comment_1277888

Thanks for catching that, I replied on that thread as well but I've created a case for that issue.