Beta 7 Crash

I have recently upgraded to Logos 4 Beta 7 for the Mac. After downloading the program and indexing the library I opened up Logos and it did not fully load and eventually stops responding. It does this every time. Here are my logs. I need help.

2867.Archive.zip

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David Mitchell

The most important log file when reporting a crash is the Console Messages.log, which must be manually saved each time you upload logs. Instructions for doing this can be found along with the other log collection instructions (and you may omit nlog.config).

Thomas Ball

Daniel:

There is a lot of chaff in that log. Could you get the program to crash again and pull the logs immediately after the crash? Thank you.

Cameron Watters (Faithlife)

https://community.logos.com/discussion/comment/164356#Comment_164356

The most important log file when reporting a crash is the Console Messages.log, which must be manually saved each time you upload logs. Instructions for doing this can be found along with the other log collection instructions

More specifically, the Console Messages.log that you *did* upload contains messages from March - August 2009, which, unfortunately, won't tell us much. Posting a more recent snippet will be more helpful.

Nicholas Lamme

https://community.logos.com/discussion/comment/164359#Comment_164359

Well, ever since I have updated to B7, I have also been experiencing crashes. It crashes every time I open it. I have tried pressing CMD and choosing blank layout and all that, but to no avail. So, here is the crash report that the computer generated. I hope it helps. I hope it's the right crash report. If it's not the right one, sorry.

7024.CrashReport.doc

Thomas Ball

https://community.logos.com/discussion/comment/164370#Comment_164370

Nicholas:

Generally the crash log is not very useful for development to diagnose the problem. Please follow the instructions linked to from my signature on how to pull the logs that are the most useful. Pay special care to post the Console Messages.log file as well. Thank you.

Nicholas Lamme

https://community.logos.com/discussion/comment/164373#Comment_164373

Tommy, sorry for being slow. I also posted something similar just a minute ago (before I saw your reply) about Beta 8. Here's the deal. I am having trouble finding the right post with these instructions. But I do very much want to send the proper log files. Thanks.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/164385#Comment_164385

Forum http://community.logos.com/forums/t/6731.aspx has log posting tutorial.

Keep Smiling [:)]

Nicholas Lamme

https://community.logos.com/discussion/comment/164388#Comment_164388

Ok, yeah. I figured it out. My bad. The thing is, I have now updated to B8. I still have the same problem, but I created a new post. On that post, I have uploaded the archived log report with the other files requested. Thanks again.

Daniel Sean Anderson

https://community.logos.com/discussion/comment/164391#Comment_164391

Ok, here are more logs. Hope this helps. 1273.Archive.zip

Tom Philpot (Faithlife)

https://community.logos.com/discussion/comment/164417#Comment_164417

Does holding down Cmd and selecting "Work Offline" before you sign in make any difference? While everyone's logs point to an out of memory crash, there's nothing in the logs that points us to the cause yet. We're going to need some help reproducing the crash because none of the developers have ever seen it happen.