BUG: Crash when opening print dialog in sermon document and notes tool not working right
Hello,
Yesterday I was trying to open the print dialog on my sermon document and Logos crashed. I enabled logging today and it didn't do it but it looks like Logos created a log so I will upload that log here. Also, I couldn't get the notes tool to work correctly. It still doesn't today. When a new note is brought up from the sermon document it does not make a new notebook with the sermon name. Also, when I tried to add an anchor the note disappeared. I don't know if this will show up in the logs but I thought I would mention it. I am using a Lenovo LOQ 15aph8 with an AMD Ryzen 7 and Nvidia 4050 gpu running Windows 11.
Thanks for your help.
Luke
Comments
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Thanks for the report. We'll create a case for our team to investigate.
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Thanks for the report. Just created a case for our team to investigate the crash from above.
Luke B. Wolford said:Also, I couldn't get the notes tool to work correctly. It still doesn't today. When a new note is brought up from the sermon document it does not make a new notebook with the sermon name.
Hi Luke, I'm having a hard time replicating this and wanted to show you the steps I was taking to see if that match up with the steps you are doing. Here's a video of the steps i took.
Luke B. Wolford said:Also, when I tried to add an anchor the note disappeared.
I'm having a hard time replicating this as well. Let me know if I'm missing any steps.
Here's what I did:
1. From the Sermon document I selected the Sermon Notebook.2. Selected New note
3. Selected + Add Anchor and typed in a passage reference.
This resulted in the anchor tag being added onto the note without the note disappearing.
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Hello Matt,
Thanks for your reply. I can't replicate it now either. It worked fine for me today. Also, with the crash problem, it didn't crash when I opened the print dialog box either. I'm not sure what happened but I thought I would give you guys the log files just in case.
Thanks,
Luke
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Luke B. Wolford said:
Thanks for your reply. I can't replicate it now either.
Thanks for letting us know; let me know if things change.
Regarding the crash, we did see something in the log files, and we have a case to investigate that. Thanks again for uploading those.0 -
No problem.
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