I have no idea how the 'unowned' PBB came to be opened in my layout (first log).
This is connected to my report at https://community.logos.com/forums/p/219777/1280045.aspx#1280045 with Verbum 30.0 as the PB Index is essentially the same and still includes the above PBB, which had been deleted.
Verbum 31 Beta 1 crashes at every restart, with or without CTRL held, even when I choose to Work Offline.
Hi Dave,
Thank you for including all of your logs, and for letting us know what trouble shooting you've tried. I have been unable to get into the same state as you, but I've passed everything along to our devs to have them take a look.
I have been unable to get into the same state as you, but I've passed everything along to our devs to have them take a look.
Thanks Savanna.
I have Logos 29.1 on my desktop computer:
I have Logos 30.1 on my laptop computer (side-by-side with Verbum 31):
Thank you for the additional information, looks like we might need a bit more from you. I've been asked to have you collect your Event Viewer details. I have the following instructions available to assist you in collecting those, should you need them.
Event Logs:Immediately after Logos crashes open the Event Viewer (see: https://www.windowscentral.com/how-use-event-viewer-windows-10), and navigate to Windows Logs > Application. It might take some time for the content window on the right to populate so please be patient. Once populated, look for error messages concurrent with the time the behavior occurred. Once you’ve identified the error messages that seem to be recording the behavior, select them and any adjacent messages using ctrl+click or shift+click (see here for more information if you’re unsure how that works). Then right-click any of the selected messages and click “Save Selected Events.” Choose a name where you’d like to save them and click “Ok.”
Once you have completed the above steps, please include those in this thread.
8357.Event Crash logs.zip
The 5 event logs correspond to all the Verbum logs in this thread (the 1301 file includes the earlier/first crash where I did not capture the Verbum log).
You appear to have corruption in your Library Catalog index, which is crashing the system. Please delete the following files in E:\Verbum\Data\oywwm1ww.5cd\LibraryCatalog\ to force that index to rebuild:
(Basically all files except catalog.db*)
I note that this is stored on the E:\ drive; you may also want to run a thorough disk test to check that drive for physical errors.
You appear to have corruption in your Library Catalog index, which is crashing the system. Please delete the following files
It did not work.
6215.Verbum_Crash-after-Catalog.zip
The Event log is the same as previous ones.
I note that this is stored on the E:\ drive;
Logos 30.1 is working well on this drive partition, also with some SQlite 283 errors. The SSD Manager reports it is Healthy, with no failures or warnings and 100% spare blocks. It is Optimised on a schedule and the drive has no errors with 655 GB spare space.
Opened Beta 1 and had completed modifying Tags to LLS:LifeChrist (free resource that I previously had as Temporary)
This may be what's causing the crash. What were the tags you changed and can you change them back? (Deleting the LibraryCatalog index files may give you enough time to edit the tags before the crash happens.)
What were the tags you changed and can you change them back?
The changes to LLS:LifeChrist were synchronised successfully. I thought it better to reinstall from the msi file and Beta 1 is now stable.
Now updating to Beta 2 ....
EDIT: I did change tags in Beta 2, but that Verbum is still standing.
