error 2894 on reinstalling

Kieth Anderson
Kieth Anderson Member Posts: 12 ✭✭
edited November 2024 in English Forum

Good Morning. Smile

I wanted to re-install Logos 10 to a secondary drive that had more space as my computer was slowing down and Logos takes up a lot of space. I uninstalled it and was going to reinstall it to the other drive and I received a 2894 error. I have been searching for hours to find the solution to the problem. All I could find out was that it is a Microsoft issue. Any help be appreciated. 

Kieth Anderson

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 54,780

    This bump should get you an answer.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dave Hooton
    Dave Hooton MVP Posts: 36,103

    Kieth Anderson said:

    I uninstalled it and was going to reinstall it to the other drive and I received a 2894 error.

    "Error code 2894 is a runtime error that happens when Microsoft Access fails or crashes whilst it’s running".

    This is what I find on the internet, but you are not clear about "going to reinstall" as it may not be connected with actually reinstalling Logos.

    Make sure you delete the \Logos folder (type %localappdata% in File Explorer and look for the \Logos folder).

    Kieth Anderson said:

    I wanted to re-install Logos 10 to a secondary drive that had more space as my computer was slowing dow

    Ensure that it is formatted NTFS for Logos to work properly.

    If it is an external drive, note that it is not supported by Faithlife.

    Dave
    ===

    Windows 11 & Android 13

  • Kieth Anderson
    Kieth Anderson Member Posts: 12 ✭✭
    https://community.logos.com/discussion/comment/1280961#Comment_1280961

    Thank you Dave for the help. I was able to delete the folder but it did no good. The drive I was going to see if it install on was a secondary internal drive that is 1 TB as appose to my 256 GB drive that runs windows. I guess I will have to delve into what Microsoft has to say as I have issues with another program as well. again Thank you and Merry Christmas. [:)]

  • Kieth Anderson
    Kieth Anderson Member Posts: 12 ✭✭
    https://community.logos.com/discussion/comment/1280888#Comment_1280888

    Hello MJ. What bump?

  • MJ. Smith
    MJ. Smith MVP Posts: 54,780
    https://community.logos.com/discussion/comment/1281336#Comment_1281336

    "bumping" a forum post simply means bringing back to the "top" of the unread list to be read again by participants.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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