Logos.com Resource Comments are Pretty Iffy

Logos.com reader opinions are reader opinions (like mine).

But I find it surprising (several this AM) that I keep seeing comments about resources, that are just not true. I won't mention the resources (or commenters), since that's not the objective.

Examples (I'm re-phrasing on purpose):

- "This resource has no morphological codes! Logos should be ashamed, selling this! [Morph codes are on popups, unlike the hardcopy.]

- Resource can't be shown in Text Comparison. Customer Service said they didn't support study Bibles for Text Comparison [The resource title is Bible text; not study notes and does appear in Text Comparisons.]

And so on. I don't know ... it's FL's nickel. I can understand why they probably don't moderate comments. Expensive.

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Comments

NB.Mick

Hm. Everybody can answer to readers' comments and set the facts straight (I know I sometimes did in the past). This includes you and me and everybody, even Faithlife employees. And I know that they did moderate comments in the past, not sure about how consistent and whether that's still current practice.

Rosie Perera

https://community.logos.com/discussion/comment/1280630#Comment_1280630

It always looks better when a business proprietor response to negative customer reviews to correct misconceptions. I like to do business with companies/restaurants that do that, as it shows me they care about their customers.