Smart Tags Problem
I have Word 2007 on Windows 7 64Bit, I followed the setup from the Wiki article, but they still don't work. Are there any issues with 64Bit OS? Does anyone have them working on 64Bit Windows 7 with Word 2007?
Comments
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I installed the new Beta, went over to Word 2007 to follow the instructions to activate the use of the Smart Tags. Everything works fine. I'm running a 64bit Win7. Perhaps there is a problem with Word?
Prov. 15:23
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I have the same software you have and Smart Tags are working for me.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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For those who have this problem with Word 2007 - when you type for example John 3:16 - are you hitting the space bar or just stopping your typing after the 6? If the latter try the former and let us know if you get the purple underline then.
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Kevin
what about office 2010? I have office 2010 on windows 7 system.
2 Peter 3:18 But grow in the grace and knowledge of our Lord and Savior Jesus Christ. To him be the glory both now and to the day of eternity. Amen.
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I don't have 2010 but others have reported that it works, although it doesn't underline
http://community.logos.com/forums/p/22037/164878.aspx#164878
Prov. 15:23
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Kevin Becker said:
I don't have 2010 but others have reported that it works, although it doesn't underline
http://community.logos.com/forums/p/22037/164878.aspx#164878
Kevin,
In the Add-Ins section of the MS 2007 "Word Options" do you see "Logos Bible Software 4 (Bible References) under the "Active Application Add-ins?
Mitch
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http://www.franklinchurchofchrist.com0 -
Mitch Davis said:
Kevin,
In the Add-Ins section of the MS 2007 "Word Options" do you see "Logos Bible Software 4 (Bible References) under the "Active Application Add-ins?
Yes, I do.
Prov. 15:23
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It appears to be case sensitive so try Jn 3.2 and not jn 3.2.
Dave
===Windows 11 & Android 13
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Frank Sauer said:
For those who have this problem with Word 2007 - when you type for example John 3:16 - are you hitting the space bar or just stopping your typing after the 6? If the latter try the former and let us know if you get the purple underline then.
I have Word 2007 and it's not working for me either. I've enabled SmartTags by following the instructions, and the checkboxes are still on when I open Word Options back up again to double-check, and Logos Bible Software 4 (Bible references) is listed among the active add-ins, as it should be:
I type a space after John 3:16 and no purple underline shows up, nor any
icon. I've got Logos 4.1 Beta 9 running. I've tried closing and restarting them both, and still no dice. Would log files help with this? I would think probably not since the code to do something with the typing in Word isn't even coming from logos4.exe but should be in L4SmrtTg.dll. But how can I tell if the DLL is even getting loaded and called? Does it generate its own log files?0 -
Rosie Perera said:
the checkboxes are still on when I open Word Options back up again to double-check, and Logos Bible Software 4 (Bible references) is listed among the active add-ins
And your Smart Tag window looks like Step 5 in the Article?
I had to persevere with a few references + space before it worked - it seemed like an intelligent learning process!
Dave
===Windows 11 & Android 13
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Dave Hooton said:
And your Smart Tag window looks like Step 5 in the Article?
Yup, except I don't have Outlook e-mail recipients turned on, but I don't want them on, and that shouldn't make any difference:
Dave Hooton said:I had to persevere with a few references + space before it worked - it seemed like an intelligent learning process!
An intelligent learning process for you or for the software to learn your habits? It still hasn't "learned" how to do this for me, in spite of me having typed in all kinds of references with spaces before and after, done as abbreviations or book name fully spelled out, with proper capitalization all the time. Sigh! Fortunately, I'm just testing this feature, it's not one I ever relied on in L3, so I'm not too put out by the fact that it doesn't work for me. But I'd sure like to know why, in case it's something Logos needs to fix.
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In Word Options under the Advanced Tab scroll down to "Show Document Control" and be sure the "Show Smart Tags" option is checked. Do you get a response at all if you hover the pointer over the scripture reference?
One other thing we need to look at which would be strange, but I noticed in Kevin's screen grab he had V3 Smart Tags installed, as have I. Rosie did not. Could this be an issue? It be interesting to see if those who cannot get Smart Tags to work do not have V3 Smart Tags installed.
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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No joy here.... here's my setup. Tried all the suggestions in this thread. No joy... As you can see, it APPEARS to be installed correctly (right side), but there are no underlines (left side) or smart tag menus.
Only the L3 Smart Tag works (right above the L4 Smart Tag, unchecked at the moment).
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Frank Sauer said:
In Word Options under the Advanced Tab scroll down to "Show Document Control" and be sure the "Show Smart Tags" option is checked. Do you get a response at all if you hover the pointer over the scripture reference?
OK, that was something I didn't have turned on. But I just turned it on and still no joy, no dice, no soap, no such luck, etc.
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Frank Sauer said:
In Word Options under the Advanced Tab scroll down to "Show Document Control" and be sure the "Show Smart Tags" option is checked. Do you get a response at all if you hover the pointer over the scripture reference?
Hi Frank,
Mine was already checked, but L4 Smart Tags still aren't working for me.
Blessings!
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Rosie Perera said:Dave Hooton said:
I had to persevere with a few references + space before it worked - it seemed like an intelligent learning process!
An intelligent learning process for you or for the software to learn your habits?
I should have prefixed the word with "artificial"!
Dave
===Windows 11 & Android 13
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Bill,
Looking at your setup, one thing that stands out different than mine and could very possibly have Word confused is that you have both the Logos and the Time Smart Tags checked. It may be looking at the scripture reference as both scripture and time, try unchecking the Time Smart Tag and going through the process.
BillS said:No joy here.... here's my setup. Tried all the suggestions in this thread. No joy... As you can see, it APPEARS to be installed correctly (right side), but there are no underlines (left side) or smart tag menus.
Only the L3 Smart Tag works (right above the L4 Smart Tag, unchecked at the moment).
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Just wondering have you tried temporary disabling the other Active Addins from Adobe and the others. The only reason I ask is that I only have the two Logos Smart Tags and Outlook running. Wonder if one of the 3rd Party addins could be preventing it.
Rosie Perera said:Frank Sauer said:In Word Options under the Advanced Tab scroll down to "Show Document Control" and be sure the "Show Smart Tags" option is checked. Do you get a response at all if you hover the pointer over the scripture reference?
OK, that was something I didn't have turned on. But I just turned it on and still no joy, no dice, no soap, no such luck, etc.
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Frank Sauer said:
Just wondering have you tried temporary disabling the other Active Addins from Adobe and the others. The only reason I ask is that I only have the two Logos Smart Tags and Outlook running. Wonder if one of the 3rd Party addins could be preventing it.
Good try, but no cigar. I just disabled all the other add-ins except Logos SmartTags and restarted Word, and still no SmartTags. I've tried "training" it some more. Nada. Could any other Word options be interfering with it? AutoCorrect? Check spelling while you type? I tried turning those both off and it didn't help.
I tried enabling some other SmartTag (Dates) and that worked. So it's just the Logos Biblical references that aren't working. I wonder if I have the right version of L4SmrtTg.dll? Here's what I've got:
Anyone else?
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Works fine with Office 2010 and Windows 7 32 bit. It does not highlight the verse reference, but a right click on the reference does the copy fine.
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Rosie Perera said:
I wonder if I have the right version of L4SmrtTg.dll? Here's what I've got:
Hi Rosie
I have the same version of the DLL.
Just wonder if its worth checking the "Security" tab to see if you have access to the DLL. Can't think why you wouldn't but worth checking.
Graham
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Vista-32 and Word 2007 seems to be working fine for me.
Thanks Logos, this is an important addition!!!
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I remember back in the L3 days having to reboot my puter to get Smart Tags working right, even though all the right boxes were checked. It couldn't hurt
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BillS said:
No joy here.... here's my setup. Tried all the suggestions in this thread. No joy... As you can see, it APPEARS to be installed correctly (right side), but there are no underlines (left side) or smart tag menus.
Bill ~ Try uninstalling Logos Smart Tags for Libronix DLS 3 from Control Panel. If that alone doesn't work, close all Microsoft Office programs, then run the Logos4.msi file in C:\Users\[username]\AppData\Local\Logos4\Install\Installers. Choose Repair if prompted.
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Kevin Becker said:
Yes, I do.
Kevin ~ Try the same thing I suggested to Bill. Try uninstalling Logos Smart Tags for Libronix DLS 3 from Control Panel. If that alone doesn't work, close all Microsoft Office programs, then run the Logos4.msi file in C:\Users\[username]\AppData\Local\Logos4\Install\Installers. Choose Repair if prompted. It might not hurt to rename the Logos 4 Smart Tag DLL first. Path is shown in your screenshot.
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Ok, I was playing around a little bit this morning.
1. I had both V3 & V4 Logos Smart Tags active.
2. If I did not have Logos already open and used a Smart Tag it'd open V3
3. Disabled V3 Smart Tag in Word and restarted Word
4. V4 Smart Tags would not work
5. Open V4 then the V4 Smart Tags work perfectly.
So it appears the main difference based on this quick research is that unlike the V3 Logos Smart Tags, V4 has to already be open to recognize the scripture references. For those that could not get the Smart Tags to work, did you have Logos 4 open?
Edit: Also If I have V4 closed and type Scripture references in Word, when I open Logos 4 they are recognized within seconds.
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
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Frank Sauer said:
So it appears the main difference based on this quick research is that unlike the V3 Logos Smart Tags, V4 has to already be open to recognize the scripture references. For those that could not get the Smart Tags to work, did you have Logos 4 open?
Correct. Here's an excerpt from the Logos Smart Tags support article referenced in the Release Notes: You must be running Logos 4.1 (at the same time as Microsoft Office) for the smart tag recognizer to work.
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I also began playing around and noticed when Smart Tags worked and did not work.
DOES NOT WORK:
- When Logos is not running (okay, that is obvious now).
- When the "Label text with smart tags" check box is NOT selected. (this feature is found in the AutoCorrect dialog box).
I have found the smart tags consistently "not work" until I have the box selected.
Mitch
~~~~~~~~~~~~~~
http://www.franklinchurchofchrist.com0 -
I have installed Beta 9, and am running Office 2010. I do not have the Logos action:
Nor do I have the addin:
I did reboot after the install, started logos, and then started word. Any suggestions?
Windows 7, Nexus 7
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Working fine for me on Office 2010, Win7 Pro 64
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Hi Melissa,
Melissa Snyder said:Bill ~ Try uninstalling Logos Smart Tags for Libronix DLS 3 from Control Panel.
Done. No joy.
Melissa Snyder said:If that alone doesn't work, close all Microsoft Office programs, then run the Logos4.msi file in C:\Users\[username]\AppData\Local\Logos4\Install\Installers. Choose Repair if prompted.
Also done. No joy.
L4 Smart Tag is installed.
All indications are that it's installed & should be working. But no.
In advanced options, FYI, Show Smart Tags is checked.
Any more suggestions?
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Philip Spitzer said:
I remember back in the L3 days having to reboot my puter to get Smart Tags working right, even though all the right boxes were checked. It couldn't hurt
Tried it... still no joy.
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Bill,
I should add that the Smart Tag does not "show" for me in Word 2010. I just have to right click on the text of the verse, then select "additional actions" and that gives me the replacement (see below). If you are waiting for the indicator (like in L3) you may not see it.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Fred Greco said:
Bill,
I should add that the Smart Tag does not "show" for me in Word 2010. I just have to right click on the text of the verse, then select "additional actions" and that gives me the replacement (see below). If you are waiting for the indicator (like in L3) you may not see it.
Hi Fred,
I'm using Office 2007 (I'll try to remember to add that to my signature).
Here are my options on right click over any of those scripture references:
As you can see, no actions. Nor is there any Smart Tag menu that pops up, no matter where I wave the cursor.
In case it was just slow, I opened L4 & closed all but NIV. Then I opened the Word test document with references (the same document in which I'd turned on L4 Smart Tags).
I rechecked the document. No joy.
I left it open in the background in case "after a few seconds" it'd find them. No joy.
L4 Smart Tags do not appear to be working, though they do appear to be installed (& L3 smart tags now uninstalled).
I'm at a loss what else to try before reinstalling L3 smart tags.
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Hi Fred,
I am also running Office 2010, on Windows 7 Pro. However, I do not have the option for Logos Bible Software appearing under additional Actions. I ran the installer as Melissa suggested, and chose repair. Rebooted. Started Logos, Started Word. No joy...
Thanks for the suggestions!
mike
Windows 7, Nexus 7
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Frank Sauer said:
For those who have this problem with Word 2007 - ...are you hitting the space bar or just stopping your typing after the 6?
Both... no joy.
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
BillS said:
Both... no joy.
Bill ~ Has your Word document been saved as .txt or .rtf? Is the Bible reference in a document protected as a form?
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Melissa Snyder said:
Bill ~ Try uninstalling Logos Smart Tags for Libronix DLS 3 from Control Panel. If that alone doesn't work, close all Microsoft Office programs, then run the Logos4.msi file in C:\Users\[username]\AppData\Local\Logos4\Install\Installers. Choose Repair if prompted.
Hi Melissa,
Per posts above, I've already tried these suggestions & they didn't work.
But since the L4 Smart Tag APPEARS to be installed, I got to wondering if some Word option wasn't permitting it to run... so I tried these in Advanced Options, too. No joy, but here's what I tried:
- Enable all macros (normally, I only permit signed macros to run in Word).
- Trust Access to the VBA project object model (normally, I run with this unchecked).
As before, no joy... Anything else you can think of?
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
Melissa Snyder said:BillS said:
Both... no joy.
Bill ~ Has your Word document been saved as .txt or .rtf? Is the Bible reference in a document protected as a form?
Nope on all questions. I do use templates, but they're templates for Word 2003 compatible, macro-enabled .doc files (too few folks I work with have 2007, never mind 2010). So as soon as Word starts, I change to one of those templates. The Smart Tag document you saw in the background (my test document) was based on that startup document.
If you'd like to spend some time via phone, check your profile for a number.
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
BillS said:
Nope on all questions. I do use templates, but they're templates for Word 2003 compatible, macro-enabled .doc files (too few folks I work with have 2007, never mind 2010).
If any Office apps were open when Beta 9 was installed, it's possible that the Logos Smart Tags would appear installed, but not work properly. I wasn't sure whether running the .msi would work. You might try closing everything, including Outlook, then re-registering the DLL:
- Unregister the DLL: click Start, click Run, type regsvr32 /u C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK. (Path will be C:\Users\[username]\AppData\Local\Logos4\System.)
- Register the DLL: click Start, click Run, type regsvr32 C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK.
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Melissa Snyder said:
You might try closing everything, including Outlook, then re-registering the DLL:
- Unregister the DLL: click Start, click Run, type regsvr32 /u C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK. (Path will be C:\Users\[username]\AppData\Local\Logos4\System.)
- Register the DLL: click Start, click Run, type regsvr32 C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK.
Done... no joy. I even tried resaving the document as a docx (native 2007) to see if it was 2003 compatibility getting in the way. Still no joy!
In both document formats, it'll even recheck the document for smart tags, but L4 smart tags are just not responding... More we can try?
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB0 -
I've followed all of these and have no luck in making them work.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
Melissa Snyder said:BillS said:
Nope on all questions. I do use templates, but they're templates for Word 2003 compatible, macro-enabled .doc files (too few folks I work with have 2007, never mind 2010).
If any Office apps were open when Beta 9 was installed, it's possible that the Logos Smart Tags would appear installed, but not work properly. I wasn't sure whether running the .msi would work. You might try closing everything, including Outlook, then re-registering the DLL:
- Unregister the DLL: click Start, click Run, type regsvr32 /u C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK. (Path will be C:\Users\[username]\AppData\Local\Logos4\System.)
- Register the DLL: click Start, click Run, type regsvr32 C:\Users\[your username]\AppData\Local\Logos4\System\L4SmrtTg.dll in the Open dialog box, and then click OK.
Tries this as well still no luck.
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steve clark said:
Kevin, you are at a 1000 posts. Thats a nice round number!
Steve, you're not far behind! [:)] We used to welcome everyone when they entered the 1K club, but now there are too many of us to keep track every time someone crosses that boundary. But welcome anyway, in advance, in case I don't notice when it happens.
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Rosie Perera said:
But welcome anyway, in advance, in case I don't notice when it happens.
Thanks in advance [:O]. i remember those times, its been almost a year ago. Its taken me almost a year to get there. So to get to your level would take.....guess i need a calculator (lol).
Congrates Kevin!
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If you can't get the Smart Tag to work:
Are you running Logos 4 or Word with elevated permissions? (I.e., with UAC turned on, right-clicking the program and choosing Run as administrator, or checking "Run this program as an administrator" in the Compatibility tab.)
Windows Vista (and later) prevent programs running at one "integrity level" from interacting with programs running at a different level, so the cross-process communication needed to recognise passages and replace the smart tag with a Bible verse will be disallowed by the OS if either program is run elevated.
(Logos 4 is designed to run as a regular user, not with administrative privileges, so we strongly recommend that you not run it elevated.)
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If you're running both Logos 4 and Word not as administrator, and you're still not getting it to work, I've created a special debug build that will write a log file which may help us identify the issue 4807.L4SmrtTg.zip.
First, close all Office programs. I've noticed on my machine that Office 2010 sometimes keeps running in the background even after I've closed all the open windows, so you may want to reboot to get to a clean state. (Or use Task Manager to kill winword.exe, etc.) To install it, unzip the attached file to a temporary folder on your hard drive. The easy route is to copy it over the existing "Logos4\System\L4SmrtTg.dll". (Alternatively, you can run "regsvr32 C:\Where\You\Put\It\L4SmrtTg.dll" to install it in a different location.)
Run Word again, enter some text containing Bible references and press Enter to finish the paragraph. In Office 2010, right-click a reference in the text and expand the "Additional Actions" menu. In Office 2003/2007, simply finishing the paragraph should be sufficient to trigger recognition.
Open "My Documents\Logos Log Files\SmartTag.log" and see what it says. In normal circumstances, you should see the following:
Logging started at 2010-08-26T02:41:26.
SmartTagInitialize called by Word.Application.14
Smart tag name is: Bible references
Smart tag description is: Recognizes Bible references.
Smart tag count is: 1
Recognize called for text: John 3:16
Found Bible reference: Bible.Jn3.16
Smart tag shutting down.If you're getting something different, upload your SmartTag.log file and we'll take a look.0 -
Bradley,
Just to be clear. I am running both Logos4 and word with a User who is an administrator, but not running either of them as Administrator. Is this what you meant?
At any rate I copied your version over the existing L4SmrTg.dll and when I enter my text with bible references in my word document much to my surprise it now works.
However, I do not see any log file. Is this DLL a keeper?
Thanks
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Bradley,
A little more info... it appears to work only if Logos4 is running. Is this the way it should work? I thought I remembered from smart tags in the past I did not have to have logos running for it to work so, I have been testing without Logos running.
I suspect this has been my issue all along.
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