Crash When Attempting to Print/Export Notes in Windows Logos 30.1 (30.1.0.0038)

Owen Shelton
Owen Shelton Member Posts: 1
edited November 21 in English Forum

I'm running into a hard application crash when attempting to print or export some notes I was working on for a lesson tomorrow.

I've got a workaround in place (just copying and pasting them into another app).

The repro seems to be very simple:

  1. Open a note.
  2. Navigate to the Print/Export menu option and click it.
  3. The print/export window appears, but is blank and after about half a minute the application crashes.

Not sure if it's necessary, but I've attached a backup of my logs.7142.OwenShelton-Notes-Export-Crash.zip

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  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,672 ✭✭✭

    Welcome Owen,

    Not sure if it's necessary, but I've attached a backup of my logs.7142.OwenShelton-Notes-Export-Crash.zip

    Logs are needed, especially the logos.log which is absent. Please start the app with CTRL key held, sign-in and Logos should open to a blank layout. Repeat the steps that cause a crash and upload the logs before you restart Logos.

    Also present Windows Event Viewer logs.

    Dave
    ===

    Windows 11 & Android 13

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