Download icon unavailable for some books

Bruce Lang
Bruce Lang Member Posts: 68 ✭✭
edited November 21 in English Forum

The general way to download a book to the local device is to open the library, find the book, and tap/click the download button.

No problem with other books, but unable to download, at least, these two books: (book info from web app)

  • summbblnt
    LLS:SUMMBBLNT
    2014-10-16T02:39:54Z
    Series: Summarized Bible

  • summbblot
    LLS:SUMMBBLOT
    2020-04-17T00:36:00Z
    Series: Summarized Bible

Android 11

Logos App 31.0.1 build 1310001036

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Comments

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Logos Employee Posts: 1,134

    There are a number of free access-only books that become available after you sign into our mobile apps and our web app. These free books are only available while online, and should be considered a bonus over and above the library that you actually own.  They are not available in our desktop software, if you install Logos on a Windows or Mac computer.

    These books are available for purchase. If you were to order them, you would then be able to download them to your mobile devices and use it in our computer software as well.

    Previously we had clear messaging within our apps, explaining why these books cannot be downloaded.  I do not see that now. 

    I am opening a ticket that we include appropriate messaging in the Information section for these books.

    Thank you for bringing this issue to our attention.

  • Bruce Lang
    Bruce Lang Member Posts: 68 ✭✭

    Ah-ha!  Okay, that makes sense.  Thanks for the clarification. [:D]

  • Jan Krohn
    Jan Krohn Member Posts: 3,714 ✭✭✭

    May I suggest to also include a link to the product pages of these resources?  Some of them are really hard to find.