Copy to Word (and others) no longer works (fix?)

Jeff Meyer
Jeff Meyer Member Posts: 52 ✭✭
edited November 21 in English Forum

Running Windows 11 and Office 365. (that hasn't changed since this stopped working)

I'm not sure when this started happening, but I just noticed it today. I have some formatted "copy to"s set up in the "Copy Bible" tab, and a few of them are set up to Copy To Word.

These stopped "copying to"

I tried "Copy To" WordPad, and the "Copy and Paste" button is greyed out even when WordPad is open.

Also greyed out is "HTML Editor"

But I did get Word to work by resetting ".docx" to Word's exe. It didn't change, but it changed the behavior.

Not sure what's going on but it's odd.

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,772

    I have some formatted "copy to"s set up in the "Copy Bible" tab, and a few of them are set up to Copy To Word.

    These stopped "copying to"

    But I did get Word to work by resetting ".docx" to Word's exe. It didn't change, but it changed the behavior.

    Please explain and/or provide a screenshot.

    Dave
    ===

    Windows 11 & Android 13

  • Jeff Meyer
    Jeff Meyer Member Posts: 52 ✭✭

    Here is a screenshot when WordPad is open:

    Note that I never use WordPad, I just thought it was interesting that it behaved like this. 

    And here is for Word, which now works, but before I reset the default app for .docx files, pressing the "Copy and Paste" button had no effect..."Copy" and then manually pasting worked though.

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    On a Mac there has to be permission given the first time you try this. If you don't give it permission or accidentally deny permission it fails from then on. I can't remember if there is a similar security feature in Windows. Might be something to look into.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Dave Hooton
    Dave Hooton MVP Posts: 35,772

    I get the same behaviour for Wordpad and a few others.

    And here is for Word, which now works, but before I reset the default app for .docx files,

    That was what I needed to understand. The app is probably hard wired in Logos i.e. to the exe for MS Word.

    Dave
    ===

    Windows 11 & Android 13

  • Jeff Meyer
    Jeff Meyer Member Posts: 52 ✭✭

    That's what I would have thought too, but it worked the last time I tried it, and then it wasn't working anymore and I changed nothing about my Word installation or Logos installation. The default app for .docx files was always Word, and when I opened .docx files, Word opened as it should have.

    The oddity was that I simply assigned the default app again in the Windows settings, which didn't point to  a new app or anything, and then the Copy and Paste function in Logos worked again.

    I've been around enough to believe that what I did "fixing" it was 100% coincidental, but it was odd.

    And even odder, when I did that "reassign default app for .docx files" thing, "Copy and Paste" to PowerPoint started working again too.

    Which makes my "100% coincidental" thought more like "200% coincidental". 

  • Dave Hooton
    Dave Hooton MVP Posts: 35,772

    That's what I would have thought too, but it worked the last time I tried it, and then it wasn't working anymore

    When Copy Bible clearly states other apps that could be the default for docx, I  think your experience is coincidental.  It could be that the code was trying to use a docx file (?) in Word and got messed up with your re-assignment....

    Dave
    ===

    Windows 11 & Android 13

  • Jeff Meyer
    Jeff Meyer Member Posts: 52 ✭✭

    This behavior is back, and apparently intermittent.

    I can "copy" from Logos and paste manually into Word 365, but the "Copy and Paste" does nothing.

  • depdad
    depdad Member Posts: 92 ✭✭

    I have Windows 11 and Office 365, too. I can "copy" a Bible verse into Word 365, but it will no longer "Copy and Paste" into Word 365. Once in a great while, the "Copy and Paste" function works. I don't know how to fix it, and I've received no response that there is a fix coming.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,772

    depdad said:

    I have Windows 11 and Office 365, too. I can "copy" a Bible verse into Word 365, but it will no longer "Copy and Paste" into Word 365. Once in a great while, the "Copy and Paste" function works. I don't know how to fix it, and I've received no response that there is a fix coming.

    I have never had this problem in Win 10/11. You should report it to Customer Support as they can diagnose on your computer

    Dave
    ===

    Windows 11 & Android 13