This morning I received an email from Logos introducing the Master Journal 9.1 and I immediately went to order the upgrade as I have done each time. I've ordered the newest version every time and each time my dynamic price was around $20 so I was shocked when I read that my dynamic price for 9.1 is $68.46 (Being Canadian this means that my price is $92.76.)
I thought something strange was going on so I went back to my order history and discovered I had ordered 8.3 for $21.25 and I received an email on December 15 saying that is was about to ship on December 29th. I never gave it a second thought but, after contacted customer service today, I was told that it was cancelled. It was disappointing that I didn't get an email telling me so and that I had to figure it out for myself.
Anyhow, I was left with a poor taste in my mouth about this. I was trying to keep up to date and $20ish every quarter is reasonable to me but close to $70 for the next update is a huge jump. Customer service also just said that it cost more because there are more volumes. That may be true but it was still a bit of a shock. Was anyone else shocked by this?
Thanks for hearing me express my frustration with this. Can anyone help me make sense of what is happening?
