Issue accessing notes with images on Android tablet

Dylan Morris
Dylan Morris Member Posts: 3
edited November 21 in English Forum

Greetings,

I am experiencing an issue with accessing notes anchored to Bible verses on an Android tablet.  Accessing the note in the Bible resource by selecting the icon, in this case a yellow "post-it-note" style icon works as expected unless there is an image attached to the note, in which case the note popup appears but is static (cannot scroll within the note text, and the images do not appear).  This also means that I am unable to scroll to the end of the note text to access the "edit note" link which would open the note in the note tab.  The notes are created on the desktop version of Logos, then synced.

Everything works as expected when using my Android phone accessing the same notes (full scrolling note text is available with images).

Any advice is appreciated!

Device: Samsung Galaxy Tab A8

OS: Android 13

Mobile Logos Version: 31.0.5 (Build 1310005042)

Troubleshooting steps attempted: Log out of the app, restart device, adjust font size and margins with the app, change resource (different Bible)

For reference, the Android phone on which everything works is a Samsung Galaxy A32 5G running Android 13

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