BUG: Flickering Library - Logos Crashes 32.1.31

Thiago Samico
Thiago Samico Member Posts: 62 ✭✭
edited November 21 in English Forum

Since new update (32.1.31) when searching books in Library it will start flickering and Logos becomes unresponsive. 

I uploaded a gif that shows the problem, but I'm not sure if it will be shown properly. 

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  • Dave Hooton
    Dave Hooton MVP Posts: 35,779

    Thiago Samico said:

    Since new update (32.1.31) when searching books in Library it will start flickering

    Try to resize the window (from the bottom right corner).

    Is it better if you open into a  New tab or a Floating Window (using right-click menu)?

    EDIT: another way is to change the size of the Logos window (make it smaller, not minimized)  and then revert to the original size. On Windows, press the middle button at top right and then press it again.

    image

    Dave
    ===

    Windows 11 & Android 13

  • Matt Mattox
    Matt Mattox Member, Community Manager, Logos Employee Posts: 916

    Thiago Samico said:

    Since new update (32.1.31) when searching books in Library it will start flickering and Logos becomes unresponsive. 

    Thanks for the report. We'll create a case for our team to investigate. Are you running on macOS or on Windows?
  • Matt Mattox
    Matt Mattox Member, Community Manager, Logos Employee Posts: 916
    https://community.logos.com/discussion/comment/1293502#Comment_1293502

    Thiago, are you still running into this issue? I'm having a hard time replicating this scenario on macOS and Windows using a similar layout as your video. Do you have any other useful information to help us track the issue? 

  • Thiago Samico
    Thiago Samico Member Posts: 62 ✭✭
    https://community.logos.com/discussion/comment/1293602#Comment_1293602

    Hi Matt, 

    It is an intermittent issue. 

    I'm not certain, but I believe it does have something to do with the window docking. It never happens when I open it in floating mode. I use Windows, and this has happened on two computers (PC and laptop).

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