Download Issues with Temporary Books for Logos Pro Subscribers

Wei Qiang
Wei Qiang Member Posts: 308 ✭✭
edited November 21 in English Forum

I am subscribed to Logos Pro and entitled to access hundreds of temporary books. Now, none of the books can be downloaded. Is anyone else experiencing the same problem?

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  • Mike Binks
    Mike Binks MVP Posts: 7,436

    Wei Qiang said:

    none of the books (with a temporary licence) can be downloaded. Is anyone else experiencing the same problem?

    I have just tried it on my MacBook (MacOS 14.4.1 and the latest stable version of Logos) and it worked fine. Have you tried downloading from the information panel in the Library?

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Dave Hooton
    Dave Hooton MVP Posts: 35,779

    Wei Qiang said:

    I am subscribed to Logos Pro and entitled to access hundreds of temporary books. Now, none of the books can be downloaded.

    Your screenshot is confusing, because Logos Pro has about 430 books (not 725) and the book still downloading is not the the Ancient Manuscript book in Library!

    Anyway, the book that is Downloading is a concern. Arrange Library to sort on "Last Updated", select a few Temporary books from Today, then

    1. click on the Sidebar icon
    2. click on Information

    image

    What is the Download status? My screenshot shows that 5 books are not downloaded.

    Dave
    ===

    Windows 11 & Android 13

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