Using Logos Offline on Android

Ruben Markus
Ruben Markus Member Posts: 1
edited November 21 in English Forum

I am Using logos on a Boox e-reader. 

It worked fine offline for quite some time.

But since about two month it stoped working without internet connection. I can still read simple books, but when having the bible connected to another bible I get reload errors all the time.

Have there been changes in the way it is programmed, or could it be that I have accidentally did some unfortunate changes in settings? I am pretty sure both recourses are downloaded.

Does it work for others?

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Comments

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,169

    Dear Ruben,

    I am sorry to hear that you are having this problem.

    Please send us your logs:

    1. Open the app.
    2. Tap the More icon (this icon has three horizontal lines).
    3. Tap "Help".
    4. Press “Report a Problem”.
    5. A pre-addressed email will open with a log file attached automatically.  Mark it "Attention: Joe".  Press “Send” to send your report.

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