Look at the Book Labs (Video) not functioning on MacBook

Warwick Baptist Church
Warwick Baptist Church Member Posts: 1
edited November 21 in English Forum

I can no longer view any of the videos in the resource Look at the Book Labs, when using the LOGOS desktop application (see note below). The links in the Table of Contents will open the targeted video. I can see that it will launch the video player with the correct information loaded (Title and Date). I have checked that my Mac OS is up to date. And I can verify that the resource works fine when I open it from LOGOS iPhone app. Any suggestions would be appreciated. Blessings!!

Note:I am running LOGOS software (33.2.7) on my MacBook. When viewing "About Log" I have green dots on Software, Feature Set, & Base Package Library

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Comments

  • John Fidel
    John Fidel MVP Posts: 3,388

    Welcome to the forums. I have a MBP M1 and the video runs fine when I open the book and click on the video. I also opened an ran the video directly from the video resource through the table of contents. Is it a particular section or all of the videos that do not run? Have you restarted your Mac and Logos? 

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512
    https://community.logos.com/discussion/comment/1297757#Comment_1297757

    I am able to play them as well on my M2 MBA. If restarting the computer doesn't work, please provide logs. See my signature line. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

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