General concern re:Help Center data

MJ. Smith

From the forums, I know that a number of users have problems translating examples from an earlier version to the current version especially things such as the flipping of the left-right sides of the context menu, change of the icon, etc. Would the Help Center be better received if the resources were tagged with the version of the user interface? This would allow users to select the source closest to identical to what they see and to be forewarned when accessing a prior interface that requires they "translate"?

Dave Hooton

EDIT:  I am answering exclusively to the web "Help Center" for Logos below, but it is still the target for the new app "Help Center" and I'm still puzzled by your questions!

Would the Help Center be better received if the resources were tagged with the version of the user interface?

I take it you mean tagging the Help Centre articles with something like "Last Updated for Logos 31.0"?

This would allow users to select the source closest to identical to what they see and to be forewarned when accessing a prior interface that requires they "translate"?

So the user would be forewarned when on Logos 37.0 that a 31.0 article could be out of date?

There is another aspect to this, particularly when Subscription officially launches. Currently, you have to enter "Sermon Assistant" or "Smart Search" to select a Help Centre article for the Logos Pro additions, distinct from the "Sermon Builder" or "All Search" / "Books Search" articles.

Note that new users have been confused when comparing a Morris Proctor/YouTube video to their interface.