Missing Cursor

hj
hj Member Posts: 1 ✭
edited November 2024 in English Forum

Hello. I am running Logo 10 Logos Bible Study 34.1 34.1.9. The cursor keeps disappearing in the sermon tab. Today I had to restart 3 times.

Edition Windows 11 Home
Version 23H2
Installed on ‎4/‎28/‎2023
OS build 22631.3737
Experience Windows Feature Experience Pack 1000.22700.1009.0

Processor 12th Gen Intel(R) Core(TM) i7-1255U 2.60 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Comments

  • Christian Alexander
    Christian Alexander Member Posts: 3,008 ✭✭✭

    Hi HJ. Welcome to the forums. I am not very familiar with the sermon tab you talk about. You should probably enable logging. https://wiki.logos.com/diagnostic_logging 

  • Dave Hooton
    Dave Hooton MVP Posts: 36,133

    hj said:

    Hello. I am running Logo 10 Logos Bible Study 34.1 34.1.9. The cursor keeps disappearing in the sermon tab. Today I had to restart 3 times.

    Welcome hj

    Is the cursor visible after you click the Sermon tab to open it?  Is it visible anywhere within the tab?

    Are you using a mouse or a touchpad?

    Is it different if you enable/disable Touch support?

    Dave
    ===

    Windows 11 & Android 13

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    Hi hj,

    Welcome to the Logos forums.

    hj said:

    The cursor keeps disappearing in the sermon tab.

    I cannot reproduce this issue. A few questions:

    * Are you talking about the mouse pointer (which is sometimes called the cursor or mouse cursor) or the flashing insertion point (sometimes called the cursor)? Confusing terminology makes it hard to communicate sometimes.

    * Does it disappear once you start typing, or at some other time?

    * If you click the mouse somewhere in the text, does it come back again?

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