Forced conversion to NEW product that does not work as well as the old product.

G.E.Dominy

I purchased the Thomas Nelson logos professional edition in about 2000 while attending bible school,and i ALSO purchased the word commentary as it was required for bible book studies. I was able to afford this because i was attending under VA Vocational Rehabilitation, book are bulky to move multiple times a year, so i opted for DIGITAL BOOKS, NOW with this new owner, all registrations are lost, they have eliminated over half my digital library, i no longer have any commentary, and the irony of all things, it only works online, news flash folks, not all of the reached world has internet access, i had a offline program that worked well, this new one overwhelms you with what you do not need or do not want. Its like my library was stolen by the new owners of the Logos software. I was happier than a hog in a wallow with my former program. This new one unless they have made new changes since i last dealt with it is worthless and a waste of my time. it takes all day to try to sort and research just programming it to try to get it to work. The old product worked much better and worked offline, which helps when doing missions works. or study where internet is minimal or non existent. Somebody did not think that choice thru very well

Find more posts tagged with

Comments

Steve Adams

Do you still have the original CDs? I think they will add the licenses for the commentaries to your online account if you can prove that you paid for them. That worked for me, but it was under the previous management team.

G.E.Dominy

https://community.logos.com/discussion/comment/1307710#Comment_1307710

cd was purchased 25 years ago..i only happened to write the code on the case was how i was able to redeem my professional version.. but i find it real convienient that although i possess the word commentary cd..they convieniently loose all their old registrations. and have eliminated some resources completely. just to sell you more..at full install i had 388 books plus eph1 series bumped that up to over 400. because of new online design. i cannot load them into program now.. it's like my library was raided and hijacked..and va voc rehab has likely destroyed their records now. Unless I can retrieve a number from a past install on another operating system. I got no way to retrieve anything. So I'm the proud owner of a word commentary cd disc I cannot use. And their online necessity makes it even harder to use.

Justin Gatlin

I don't understand what you're talking about. What is the former program you're talking about, Libronix? If you had a login, all of your books should be linked to your account and should download automatically when you install the latest version of Logos. What is happening when you try that?

John

https://community.logos.com/discussion/comment/1307714#Comment_1307714

cd was purchased 25 years ago

Back then the CD's would have an installation code, which would allow you to install and use. You could make a license backup file to save, and then later restore the licenses.

You could also synchronize those with your online account.

If you did not do this, then the only way you can get your licenses restored is to call them on the phone. I am not sure what proof they require.

Steve Adams

Another potential solution. If you have a machine that sill runs the standalone software, Logos 4, when installed from CD used to search the system for previous versions and import the licenses. So if you could get your hands on an old Logos 4 CD, and install the software, but not the library, before connecting to the internet, then when you connect, all your licenses will transfer automatically to your online account. That used to work.

G.E.Dominy

https://community.logos.com/discussion/comment/1307958#Comment_1307958

this registration code it must generate via online is the issue. i have a old system in mothballs and recently purchased a legacy computer newer just to run my bible software, installed with win 7,

news flash, you almost cannot connect xp, vista, 7,8, to the internet now. i spent all night to register a cnc software in another win 7 machine to no avail.

so not only must you upgrade computers but buy the software AGAIN. and 15 years later, with another buyer, buy it again and again and again.

i have so little tolerance for liars, and thieves, as my grandfather said, get away from a lying thief, its only one step more for them to commit murder. they have no ethics. im not seeing it with faith life

G.E.Dominy

https://community.logos.com/discussion/comment/1319089#Comment_1319089

unless i can export the registration to a new install, i will seek their demise at every opportunity, and pray that God rewards them accordingly

G.E.Dominy

https://community.logos.com/discussion/comment/1307949#Comment_1307949

john, their system is 64 bit architecture, and dependent upon internet connections, my old system is 32 bit, i have been able to install most of everything into a old 32 bit install of win.7 and full intend once its all running to clone that HDD to run on a CD if necessary. Ephesians 4 software was worthless with their new system, but i was able to load it in my new built win 7 machine.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/1319089#Comment_1319089

so not only must you upgrade computers but buy the software AGAIN. and 15 years later, with another buyer, buy it again and again and again.

You don't have to buy the software again.

The current version of Logos (which works on the latest Windows and macOS operating systems) is available for free download from https://www.logos.com/install.

If all your licenses are registered to your Logos account, the books will download automatically and be ready for use once you install the software. If you have Libronix serial numbers that are not activated to your Logos account, you can activate them at https://www.logos.com/redeem, which will add the books unlocked by those serial numbers to your software.

Bradley Grainger (Logos)

it only works online

An Internet connection is required to install the program, sync your licenses, and download your books. Once that has happened, you can turn off "Use Internet" in Program Settings and use the latest version of Logos offline.

John

https://community.logos.com/discussion/comment/1319094#Comment_1319094

john, their system is 64 bit architecture, and dependent upon internet connections, my old system is 32 bit, i have been able to install most of everything into a old 32 bit install of win.7 and full intend once its all running to clone that HDD to run on a CD if necessary. Ephesians 4 software was worthless with their new system, but i was able to load it in my new built win 7 machine.

Now that you have it all reinstalled,

Save your licenses to a backup file. (see screenshot)
Save a copy of the installation file: LIbronixDLS-3.0g.zip which contains all of the latest offline Libronix installation files. Your CD's probably have an older version. (I agree with you, Logos should make this file available for download, but they do not.They also provide no offline license backup for the new program).
Backup all of your resource files.

Default location on 64bit Windows 7 is: C:\Program Files (x86)\Libronix DLS\Resources
Default location on 32bit Windows 7 is: C:\Program Files\Libronix DLS\Resources

Then you can easily reinstall the next time without having to read each of the CD's.

Kiyah

https://community.logos.com/discussion/comment/1319103#Comment_1319103

it only works online

An Internet connection is required to install the program, sync your licenses, and download your books. Once that has happened, you can turn off "Use Internet" in Program Settings and use the latest version of Logos offline.

But he can't run the latest version of Logos on Windows 7, correct? Doesn't he at least have to have Windows 10?

John

https://community.logos.com/discussion/comment/1319136#Comment_1319136

Doesn't he at least have to have Windows 10?

The latest Logos software might run on older systems, but is only supported on Windows 10 22H2 or later.

The OP has not expressed any interest in installing the latest software. The last version of Libronix (3.0g) ran on Windows 7, and some people were able to run it on Windows 8.

That means those who want to keep running Libronix must use Windows XP or 7, which could be on an older computer or alternatively in a virtual machine. It also will very likely run ok using WineHQ on either Linux or MacOS (but I have not tried this and cannot personally verify it).

Frank Hodges

https://community.logos.com/discussion/comment/1319140#Comment_1319140

he last version of Libronix (3.0g) ran on Windows 7, and some people were able to run it on Windows 8.

I have it running on Windows 11 on my home PC, did I just get lucky or something?

John

https://community.logos.com/discussion/comment/1319145#Comment_1319145

he last version of Libronix (3.0g) ran on Windows 7, and some people were able to run it on Windows 8.

I have it running on Windows 11 on my home PC, did I just get lucky or something?

Thats interesting. I thought it was dependent upon an old version of internet explorer?

Can you post a screenshot?

GregW

https://community.logos.com/discussion/comment/1307714#Comment_1307714

If you've come here for help from users who give up their time on these forums to help folk, you are far more likely to get it if you refrain from defamation, character assassination and untruths.

It is completely untrue that you can only use Logos over the internet. I have used it in various parts of the world where I had no access to the Internet. Granted, you need Internet access to set it up, but not for daily use.
Libronix had an option to back up your licence files: this was made very clear to me when I first purchased the IVP reference Libronix CD in 2009, and I brought all my books into Logos 4 subsequently without difficulty. If you didn't back up your licences that is, respectfully, your issue.
As others have said, if you have all the original CDs or unlock codes you can still contact Customer Service and they will check and unlock those books for you in Logos if they can access the licences. If you no longer have them, you are more likely to get your books back if you speak graciously to them and about them. Not many businesses will keep information on licences for unregistered customers 24 years later.
If you are not interested in using either a supported version of Logos or an up-to-date operating system, then people on these forums who go out of their way to help folk cannot really do much to help you.
Faithlife has not stolen anything from you: you have not backed up your licences, kept up-to-date with current (free) versions of the software or operating systems, and are unwilling to use the version of the software that would enable you to access your resources.
Libronix was phased out in about 2010, and I have quite a lot of Bible software from other Bible software companies (PC Study Bible, QuickVerse, Bibleworks) who went out of business without making sure I am able to continue to use it years later. Logos has made it possible for me to continue using resources that I acquired long ago.

My suggestion would be that you search out your CDs/codes, contact Customer Service by phone and explain your situation to them politely and graciously, without using emotive language and without insulting them. If you have already done so, I would suggest phoning them again, apologising for insulting and defaming them, and asking if anything can be done to help you access your resources in a current version of Logos.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/1319136#Comment_1319136

But he can't run the latest version of Logos on Windows 7, correct? Doesn't he at least have to have Windows 10?

Oh, I didn't understand that he was deliberately trying to stay on Windows 7. I thought he was using Windows 7 so he could run Libronix DLS.

Yes, Logos requires a vendor-supported version of Windows or macOS to run.

news flash, you almost cannot connect xp, vista, 7,8, to the internet now.

It would be an extremely bad idea to connect an OS that is no longer supported by its vendor to the Internet. These obsolete operating systems have known unpatched security vulnerabilities that can be exploited remotely. (A secure NAT router with a firewall would help, but I still personally wouldn't risk it.)