How to access a previously purchased course after replacing mobile device

Randall Benedict
Randall Benedict Member Posts: 2
edited November 2024 in English Forum

Hello, I purchased the Michael Heiser Master Course Collection and was able to use it in my old mobile device which I recently had replaced. However, I no longer see the course in my Library after login in. I check the store and find the course; it says that I own it. Could someone please instruct me on how to find the courses I've purchased, using my mobile device?

Thanks,

Randall 

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,133

    Hello, I purchased the Michael Heiser Master Course Collection and was able to use it in my old mobile device which I recently had replaced. However, I no longer see the course in my Library after login in. I check the store and find the course; it says that I own it. Could someone please instruct me on how to find the courses I've purchased, using my mobile device?

    Thanks,

    Randall 

    It may not be available on Mobile, even if it was available in the past. Check with Customer Support.

    Dave
    ===

    Windows 11 & Android 13

  • Jan Krohn
    Jan Krohn Member Posts: 3,867 ✭✭✭

    I own a few of these courses and can access them on mobile. Are you logged in with the same account with which you have purchased the bundle?