No longer able to see price for Full Feature Set purchase

Duncan Campbell

Hi folks,

I have been a subscriber to Connect Essentials no library, since the days of Logos Now, but haven’t bought the full feature set since Logos 8, as the functionality is included in my subscription.

i had been looking at whether with the Logos 10 sale,it might be worth buying the Logos 10 Full Feature Set, just in case I need to cancel my subscription at some point before the 2 years are up, when I would get a legacy full feature set. I had looked several days ago, but when I looked again today, it is still showing as owned, because of my subscription, but now there is no longer a way to see a price to purchase the full feature set, or to make the purchase online.

Is there a trick I am missing to get to see my price to purchase the full feature upgrade, or do I now need to phone my CSR to get a price?

I did notice that when looking at the heavily discounted Logos 10 Gold library, which I don’t own, there is not an option to buy the books with or without the Full Feature Set. Does that mean, if I buy the Logos 10 Gold package discounted in the current ‘tour’ sale that I will also get the Full Feature Set, a bit like the way base packages used to be sold, back in the day? What I’m seeing on the product page seems to suggest that, see screenshot below. Can anyone who has purchased confirm that?

I also appreciate any advice on what you guys think on whether it is worth buying the full feature set in my position, is there any benefit to my owning the full feature set, versus gaining it after 2 years of subscribing? Looking at the prices Mark has posted in the forums for Connect subscribers, as a minister preparing sermons regularly, I might be tempted to opt for Max.

I appreciate your thoughts, and advice.

Blessings

Duncan

NB.Mick

Duncan Campbell said:

Hi folks,

I have been a subscriber to Connect Essentials no library, since the days of Logos Now, but haven’t bought the full feature set since Logos 8, as the functionality is included in my subscription.

i had been looking at whether with the Logos 10 sale,it might be worth buying the Logos 10 Full Feature Set, just in case I need to cancel my subscription at some point before the 2 years are up, when I would get a legacy full feature set. I had looked several days ago, but when I looked again today, it is still showing as owned, because of my subscription, but now there is no longer a way to see a price to purchase the full feature set, or to make the purchase online.

What are you seeing if you open the product page of the Full Feature Set: https://www.logos.com/product/228476/logos-10-full-feature-upgrade 

For me (since I bought it in the sale) it looks like this:

Duncan Campbell

https://community.logos.com/discussion/comment/1308493#Comment_1308493

That’s exactly what I’m seeing, but I haven’t bought the full feature set. When I looked earlier in the week, that product page was showing a price for me.

If the full feature set is included in the Gold base package, as that page suggests, I’d happily just buy that and get a some additional books at the same time.

Duncan

NB.Mick

https://community.logos.com/discussion/comment/1308495#Comment_1308495

Duncan Campbell said:

That’s exactly what I’m seeing, but I haven’t bought the full feature set.

This is weird. You are sure about that? Prior to me buying the Full Feature Set, the grey text below the large price wouldn't say I own it, it would say I have access to it (through the subscription). Since I own Gold, it will tell me this, but if I go to a larger package I can buy, there's a box that says, if I buy it, I won't get any new features since I already own them. Does the Gold page do this for you?

(prior to owning the FFS, this box would say features are not included since I have access to them, but could opt-in to buy them for XXX$)

 

Mark Barnes (Logos)

Duncan Campbell said:

I have been a subscriber to Connect Essentials no library, since the days of Logos Now, but haven’t bought the full feature set since Logos 8, as the functionality is included in my subscription.

Check your email.

Duncan Campbell

https://community.logos.com/discussion/comment/1308508#Comment_1308508

Thanks Mark, that would explain it.

I really appreciate the way Faithlife is looking after their customers throughout this process of migrating to subscriptions.

Blessings

Duncan

Donovan R. Palmer

https://community.logos.com/discussion/comment/1308508#Comment_1308508

Mark Barnes (Logos) said:

Duncan Campbell said:

I have been a subscriber to Connect Essentials no library, since the days of Logos Now, but haven’t bought the full feature set since Logos 8, as the functionality is included in my subscription.

Check your email.

Mark this is a wonderful email you guys sent out. Wow!  Amazing. Is there anything to be anticipated for subscribers of Logos Now that already own the full L10 feature set?

Jonathan Bradley

https://community.logos.com/discussion/comment/1308508#Comment_1308508

Mark Barnes (Logos) said:

Duncan Campbell said:

I have been a subscriber to Connect Essentials no library, since the days of Logos Now, but haven’t bought the full feature set since Logos 8, as the functionality is included in my subscription.

Check your email.

I saw this email last night and was amazed! Thank you, Mark!