same resource, different thumbnail

David Thomas

Why does NASB 2020 look like this on my Win10 machine? (Logos 35.0.520)

LLS:NASB2020
2021-08-27T18:48:08Z
NASB2020.logos4
RVI:NASB2020NT
2021-08-27T18:38:15Z
NASB2020NT.lbsrvi
RVI:NASB2020OT
2021-08-27T18:38:15Z
NASB2020OT.lbsrvi

but looks like this on my Win11 machine? (Logos Bible Study 35.0

35.0.520)

LLS:NASB2020
2021-08-27T18:48:08Z
NASB2020.logos4
RVI:NASB2020NT
2021-08-27T18:38:15Z
NASB2020NT.lbsrvi
RVI:NASB2020OT
2021-08-27T18:38:15Z
NASB2020OT.lbsrvi

JT (alabama24)

Is the win 11 installation newer? 

My only guess is that Logos updated the cover art but the old version is on your older computer (as is mine). 

Christian Alexander

https://community.logos.com/discussion/comment/1311500#Comment_1311500

JT (alabama24) said:

My only guess is that Logos updated the cover art but the old version is on your older computer

I do not see the new one on my web app but it is on the desktop. Very strange indeed.

Daniel Wurzberg

https://community.logos.com/discussion/comment/1311500#Comment_1311500

Still, it seems that cover art shouldn't be system specific, right? win 10 & 11 are basically the same platform.

Andrew Batishko

There is a bug that sometimes prevents an updated cover image from downloading. The purple cover is the correct current cover. You can fix this by finding and deleting your LibraryCatalog folder while the application is not running. The contents will be rebuilt the next time you start the application, and the latest cover images will get downloaded.

The LibraryCatalog folder can be found at:

Windows: C:\Users\username\AppData\Local\Logos\Data\random\LibraryCatalog

MacOS: /Users/username/Library/Application Support/Logos4/Data/random/LibraryCatalog/

David Thomas

https://community.logos.com/discussion/comment/1311741#Comment_1311741

Andrew Batishko said:

There is a bug that sometimes prevents an updated cover image from downloading.

Thank You for confirming that I am not crazy (in this situation anyway). [Y][Y]