I am unable to access the Sermon Manager feature under Tools as I previously did. Is there a way I can access that feature? I have a lot of content there that I need. Thanks for any assistance you can provide!
Hi Garrett - and welcome to the forums
Sorry to hear you are having problems.
Is there a way I can access that feature?
Which platform are you trying this on - desktop, mobile, web?
And did you have a subscription that provided access to the Sermon Manager Tool that has now lapsed?
Graham
Hi Graham,
Thank you for the response.
Hi Garrett
I've never been able to access the Sermon Manager from my phone, but have been able to access the individual sermons
That is expected behaviour. Sermon Manager is supported on desktop and iPad (and in beta testing for Android) but not on phones.
Similarly, we can't edit sermons on phones but we can view them.
The email I received said that my subscription would transfer and no action was needed on my part. I had Preaching Standard Suite-Monthly and now my subscription says Logo Pro- Monthly.
Based on this I recommend contacting Logos Customer Services. A Logos Pro subscription includes access to the Sermon Manager tool so it looks as though something hasn't lined up properly. They are the people to look into this for you
Thanks, Graham. I have emailed customer service. I appreciate your help
