Missing books after migrated from Connect Premiere To Logos Max :-(

Lydia de Jongh

Hi,

I am very disappointed after ca. 200 books were removed from my subscription. 😭😭

The first thing I noticed this morning was the English Septuagint 2 (LES2) was missing.... 😢

Earlier this year we upgraded to Connect Premiere. And later to Max. 
I read that there would be a difference in books. But 200..... and that was from the books I tagged and had on our computer..... But I also thought that we would get some kind of migration offer for those books.
I tried to make a list (in airplane mode) of the books we had before. 


I would like to see a list of books from the Connect subscriptions that are missing in the new subscriptions. And even more: a nice offer to get those books again.

The new subscription also feel as downgrading because now we get only one book for free each month in stead of 3. And yet we even do not know if we can choose from good list of books or not.

Sorry, really disappointed, Lydia

Jonathan Bradley

Lydia de Jongh said:

Hi,

I am very disappointed after ca. 200 books were removed from my subscription. 😭😭

The first thing I noticed this morning was the English Septuagint 2 (LES2) was missing.... 😢

Earlier this year we upgraded to Connect Premiere. And later to Max. 
I read that there would be a difference in books. But 200..... and that was from the books I tagged and had on our computer..... But I also thought that we would get some kind of migration offer for those books.
I tried to make a list (in airplane mode) of the books we had before. 


I would like to see a list of books from the Connect subscriptions that are missing in the new subscriptions. And even more: a nice offer to get those books again.

The new subscription also feel as downgrading because now we get only one book for free each month in stead of 3. And yet we even do not know if we can choose from good list of books or not.

Sorry, really disappointed, Lydia

Mark Barnes did mention (warn) that switching from one subscription to another would result in some loss and some gain in this area. I can't find the post that was in quickly, though I will keep looking for it.

Now, for those specific books, I don't know what was included in the Connect subscription and what is included in the new subscriptions off the top of my head. As for a migration offer for the Faithlife Connect Subscription books, that's something I had not heard about or read about anywhere, and I feel they did a good job in communicating changes and available perks for the FLC migrators.

JT (alabama24)

Lydia de Jongh said:

he English Septuagint 2 (LES2) was missing

Is it this resource: https://www.logos.com/product/188040/the-lexham-english-septuagint-2nd-ed?queryId=e9ce2aa6586d7e79f8d6ba931c5e0303 

If so, scroll down to the "This title is included in the following collections" section and see if anything makes sense for you to "purchase." 

Dave Hooton

Lydia de Jongh said:

I would like to see a list of books from the Connect subscriptions that are missing in the new subscriptions. And even more: a nice offer to get those books again.

I received an email before the move with a list of books to be removed from Connect Essentials for the Logos Pro subscription

3716.Connect Essentials removed from Logos Pro.pdf 

I was able to buy the ones I wanted to retain. No nice offers - just the normal shopping for discounts/offers on logos.com. 

Lydia de Jongh

https://community.logos.com/discussion/comment/1323067#Comment_1323067

Thanks for your replies.
I hope someone from logos will also reply.

Dave Hooton said:

I received an email before the move with a list of books to be removed from Connect Essentials for the Logos Pro subscription

The mails I got, did not have a list with changes. I searched even through the spammail, just to find out, that I missed a mail about a free book :-(.
I do understand that you cannot keep everyone happy. But I will miss the connect subscription!