New Toolbar is not working well and too alien

Tony
Tony Member Posts: 7
edited November 21 in English Forum

I recently purchased Logos 10, and after completing the QuickStart course, I finally felt comfortable navigating it. However, my app updated right after I subscribed, completely overhauling the interface and rendering everything I learned almost useless.

Previously, my toolbar had familiar icons, and I had learned key workflows. Now, the menu is drastically different, and even simple adjustments like changing text size are hard to find. Pressing "Tab" no longer highlights the passage reference as expected; instead, it cycles through every element in the pane, making navigation tedious and unintuitive.

I reached out to support, hoping for a refund since I paid for a subscription that unexpectedly complicated the software for me. Unfortunately, I was told that subscriptions are non-refundable.

So, I’m left having invested both time and money, only to find that my expensive, already challenging software has become even harder to use—with no way to revert to the previous UI.

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Comments

  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,018 ✭✭✭✭✭

    I believe this was answered in another thread.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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