BUG: Insights Not Respecting Custom Series in Prioritization

Morgan
Morgan Member Posts: 476 ✭✭✭
in Beta Desktop App Forum

I have a custom commentary series "Set 1" which is my highest prioritized series. Yet, when opening up titles from the Insights tool it ignores any custom sets. the Anchor volume by Fox should be the highest, but it goes to the NICOT series instead.

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,767

    Morgan said:

    I have a custom commentary series "Set 1" which is my highest prioritized series. Yet, when opening up titles from the Insights tool it ignores any custom sets.

    Confirmed.
    Passage Guide and Factbook both recognise Custom Series.

    Dave
    ===

    Windows 11 & Android 13

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 881

    I'm testing a theory: Can you try opening Logos in Offline mode, and see if that resolves the issue?
    In Program Settings, set Use Internet to No, and restart.

    Thanks.

  • Morgan
    Morgan Member Posts: 476 ✭✭✭
    https://community.logos.com/discussion/comment/1344173#Comment_1344173

    Yes, offline mode resolves the issue.

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 881

    Thanks, Morgan.

    This is a known issue. When running online, Insights uses an api from the web app to fetch results, so that you can get results even from cloud books that haven't been downloaded yet. Unfortunately, that web api doesn't respect custom user metadata, or advanced prioritization rules yet. We are still considering the best way forward for a short term solution.

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