Indexing Hung Up?

So I downloaded the Platinum version that I purchased last night. I left the computer indexing overnight and it was finished when I got up this morning.

When I restarted the program, it automatically downloaded an update (about 42mb) and restarted the indexing process. I had to turn the computer off to get to work (I suspended the indexing first). When I got to work at 8:30, I restarted the indexing and it advised about 3 hours and 45 minutes left. It is now 11:05 and it show 3 hours 48 minutes left.

Did I do something wrong? Any help would be appreciated... (I should note that I am not connected to the internet here at work with my laptop if that makes a difference)

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T Gerold Castle

I was able to open the indexing log and see that it is, indeed, working. I'm just not used to this slow process I guess.

Does this happen every day? Is there a way to control when updates and indexing occurs? I can't use the program until this stops... I typed the word faith in the search box and it returned 0 items.

TCBlack

Hmm. This might be a good time for some Diagnostic Logging If we could see the indexer log we might be able to diagnose if there is an issue, or of it's just due to the oddities of guessing the indexing time.

See: Installation and Indexing FAQ’s

David Mitchell

https://community.logos.com/discussion/comment/178649#Comment_178649

After most updates, Logos 4 will need to re-index your content, but once you have a full index, re-indexing shouldn't take nearly as long.

As far as the estimates are concerned: they're difficult to get right. If the logs indicate that work is being done, it's best to leave it alone.

T Gerold Castle

https://community.logos.com/discussion/comment/178692#Comment_178692

Thank you both.. I went to lunch and came back and it advises about 25 minutes remaining.

TCBlack

https://community.logos.com/discussion/comment/178692#Comment_178692

As far as the estimates are concerned: they're difficult to get right. If the logs indicate that work is being done, it's best to leave it alone.

David, Is Logos working on a database of actuall index times per CPU/RAM combination? It seems like having that data available would be handy.

David Mitchell

https://community.logos.com/discussion/comment/178710#Comment_178710

As far as the estimates are concerned: they're difficult to get right. If the logs indicate that work is being done, it's best to leave it alone.

David, Is Logos working on a database of actuall index times per CPU/RAM combination? It seems like having that data available would be handy.

No, as there are many other factors involved in how long indexing takes (for example, if you're also encoding a huge video while indexing, it will take longer, and there's no way for us to detect that you're doing this). Improving our estimates would take an enormous amount of work relative to the benefit that it would provide to anyone.

TCBlack

https://community.logos.com/discussion/comment/178745#Comment_178745

Understood David, Thanks for the response.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/178658#Comment_178658

See: Installation and Indexing FAQ’s

Wiki page updated - added Mac OS X and Page Contents

Keep Smiling [:)]

TCBlack

https://community.logos.com/discussion/comment/178954#Comment_178954

See: Installation and Indexing FAQ’s

Wiki page updated - added Mac OS X and Page Contents

Keep Smiling

Thanks KS4J! I'm becoming more aware of the slight differences on the platforms that make some of the answers difficult. Your input is greatly appreciated.