Logos Community Overview Guide

Jason Stone (Logos) · November 21

This community is here to connect you with other Logos users, provide resources, and help you grow in your understanding of our product tools and resources. Welcome to the Logos Community—let’s grow together!

Feedback vs. Forum

Forums: For discussions, questions, and polls — focused on sharing insights.
Feedback: For submitting product ideas or suggesting new resources for our store. Feedback posts are organized with statuses to keep you updated on the idea’s journey.

Post Types

There are two primary types of posts: Forum Posts and Feedback Posts. Forum Posts are means to start a discussion or ask questions while Feedback Posts provide the community with product suggestions or ideas.

Forum Post Types

Question Posts: Use these for questions needing answers. Once a best answer is accepted, the post is marked as resolved.
Discussion Posts: For open-ended topics, such as user tips or discussions about new features.
Poll Posts: These allow members to vote and discuss options on various topics.

Feedback Post Types

Idea Posts: Specifically for product ideas and suggestions. Idea posts have statuses that indicate their progress (e.g., “Submitted,” “In Process,” “Done,” etc.).

Search

Our community uses advanced search features to help you find information quickly. You can search by keywords, tags, and post types to narrow down your results.

Exact text matching

If " characters are used around certain terms, this will change the keyword generation for these terms. It also applies different rules than the full text matching.

Usage

Other terms "Exact Terms"
Other terms + "a plus can be used as well"
"Match this" "and this" + "also this"

Exact text exclusion

If - characters and " characters are used around certain terms, this will change the keyword generation for these terms. It also applies different rules than the full text matching.

Usage

Other terms -"don't match this"
Other terms -"not this" -"also not this"

Try the community's Advanced Search here.

Ranks, Points, Reactions, and Roles

In our community, ranks and levels recognize and reward members for their engagement, contributions, and commitment. Every new member begins at Level 0 as a “New Member” and can progress through five main levels. As members participate—answering questions and interacting with others—they earn points that increase their rank (e.g. when a member’s post receives a reaction, they earn one point). To travel up the ranks quickly, continue to share within and support the community regularly.

Reacting to Posts — Reactions

Our community also offers a reactions feature, allowing members to leave a quick, positive response to posts and comments without needing to reply. Reactions are intended to convey agreement, appreciation, or support in a simple, unobtrusive way. This feature helps maintain the flow of discussions and reduces unnecessary replies. Misuse of reactions will also be monitored, as it’s important to use this feature constructively.

Here’s a Member breakdown:

Level 1 (✭): Awarded at 1 post.
Level 2 (✭✭): Achieved by earning 25 points.
Level 3 (✭✭✭): Granted at 100 points.
Level 4 (✭✭✭✭): Reached with 500 points.
Level 5 (✭✭✭✭✭): Our highest regular rank, awarded at 1,000 points.

*24-hour edit permissions

In addition to these levels, we have unique ranks for community leaders and staff:

Administrator: For administrators with the highest community oversight.
MVP: A special rank for highly valued contributors, awarded manually.
Logos Staff & Lexham Press Staff: Reserved for our team members, providing official guidance and support.

These ranks help foster a supportive and engaging environment, allowing members to see their contributions recognized as they grow within the community.

Reporting or “Flagging” a Post

In our community, if a post seems inappropriate, off-topic, or otherwise violates community guidelines, members can flag the post for review. Once flagged, the post will be reviewed by our community administrators and moderators to ensure it aligns with our standards. This process helps maintain a respectful and productive environment for everyone. Abuse of the flagging feature will not be tolerated, and flagged content is reviewed daily to ensure swift and fair action.

Community Rules

Logos Focused

Please keep your discussions focused on Logos: our software, products, websites, company, tools, etc.

Avoid Theological Debate

Please do not discuss or debate biblical, theological, or other controversial topics. Use one of the many web forums or focused groups intended for these kinds of discussions.

Be Respectful

Please treat each other with the love, courtesy, respect, and kindness that you would if you were sitting in your living room together.

Avoid Promotions

Please do not use our forums to sell, give away, or link to any products or services, including Logos products; promote competitors, affiliate links, or discounts; direct people to other places selling Logos-compatible products; advertise yourself, your business, your ministry, your website (except for a tasteful link in your forum signature); or post Logos coupon codes, though you are welcome to share information about special promotions Logos is running online.

Consider Context

Please search before posting. It’s likely that someone has already asked your question.

Report Abuse

Please help others follow these guidelines. If the problems continue after you’ve given a gentle reminder of these expectations, please report inappropriate activity. If a user is a repeat offender, we may temporarily suspend their account. If the offenses continue, we reserve the right to permanently ban the offender's account from the forums either by shadow banning it or blocking it entirely.

Community Guidelines

Like posts, ask questions, share ideas, and dive into discussions. Relevant, respectful discussion is welcome! However, these kinds of comments will be removed: personal attacks, insults, rudeness, profanity, hate speech, or spam. Faithlife supports churches around the globe and from a variety of different denominations and backgrounds. Members of our online communities will have differing theological views. https://www.logos.com/grow/word-by-word/community-guidelines/

User Content

We are not responsible for monitoring or screening user-generated content ("User Content"). User views do not reflect our own, and violations can be reported to Logos support. We may remove or block any User Content that violates our Terms or laws. By uploading your content, you grant Logos a license to use it for the operation, promotion, and improvement of our Services. See full Logos Terms here at https://www.logos.com/terms.