Missing note anchors in desktop app
Many of my note anchors are no longer showing up in the desktop app. This seems to only be happening in my notes tagged to BDAG. The anchor just shows "BDAG" rather than the reference. The anchors are all there when I use the web app.
How can I restore the anchors in the desktop app? I have tried multiple versions and a clean install of the desktop app.
Comments
-
Do you have BDAG downloaded to your desktop?
a clean install of the desktop app
In general, a reinstallation doesn’t help in situations like this
0 -
Yes. All books are downloaded.
0 -
I've just created a note in BDAG and I see anchor information (on MacBook)
Can you post a screenshot showing what you see?
0 -
I see the full anchor info on new notes, also. The problem is with notes I've created in the past 6 months or so. I can't see the exact timeframe because I don't see any date stamps on the notes.
I just updated to 38.1.2 to see if that would fix the problem. When I did that, it pushed an update to BDAG. All my note anchors are working now. So the problem is tied to some kind of update with BDAG. Four other books (out of 3,817) also got updated.
I need to figure out how to keep all my books updated without running the latest Logos version. I don't want the AI features running on my computer. Maybe I need to start a new thread asking how to keep my library updated.
0 -
Glad it's working now
I need to figure out how to keep all my books updated without running the latest Logos version. I don't want the AI features running on my computer.
Have you subscribed to one of the subscription tiers?
If not, you won't have any AI features running and you will get updates to the core (non-AI) engine and book updates.
0 -
I have not and will not be subscribing. There's no way to remove the AI features from the core program. It has been baked into the cake at least as far back as version 32. I prefer to use a version without AI and will downgrade to an older version when I can figure out how to keep my library updated.
0 -
There's no way to remove the AI features from the core program.
I don't understand what you mean.
I'm not suggesting that there are different versions of software shipped - one with AI-enabling code and one without - but if you don't have a subscription the AI features won't be enabled. Are you able to outline your specific concerns?
I prefer to use a version without AI and will downgrade to an older version when I can figure out how to keep my library updated.
If you did install an earlier version and then use the comment set update channel to dontupdate then you wouldn't get software updates but you would get updates to resources in your library.
(The update channel setting is used to determine what software updates are deployed with the main functional values being stable, default and beta. If you set it to a value that isn't recognised - such as dontupdate - then updates are not downloaded)
0 -
@Graham Criddle, I don't know how to quote only part of your response. You described the way things are supposed to work. I should be able to set my update channel to manual and still receive all library updates. But I have 5 books that don't update properly in that scenario. One of those books is BDAG. That is why I had the problem with note anchors. As soon as I figure out how to resolve that issue, I will probably go back to 28.1.42. That version seems to run well.
0 -
But I have 5 books that don't update properly in that scenario. One of those books is BDAG
One thing to take into account is that some book updates / new books require the latest version of the software to run properly. I don't know if that is relevant to the issue you had with BDAG.
I will probably go back to 28.1.42. That version seems to run well.
Stating the obvious, that's quite an old version (September 2023). Please be aware that this would be unsupported and, at some point, would probably not support new books that you might want to purchase (or indeed updates to current ones)
0
