Why have I been asked to sign in 3 times in the last hour

MJ. Smith
MJ. Smith MVP Posts: 54,492
in English Forum

Something is going awry with authentication …

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

Comments

  • Jason Stone (Logos)
    Jason Stone (Logos) Administrator, Logos Employee Posts: 867

    Is your question directed at a particular application or website, @MJ. Smith? Where are you experiencing this recurring prompt to sign in?

    Sr. Community Manager at Logos.

  • David Carter
    David Carter Member Posts: 1,095 ✭✭✭

    @Jason Stone (Logos) I am not MJ, but I am experiencing this recurring prompt every single time I visit community.logos.com

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,324
    edited January 7

    I used to have this problem but found that a change to my browser settings solved it. I primarily use the Chrome browser, so I will lay out the steps for Chrome on desktop here. This process may look a little different for other browsers.

    Go to Menu → Settings → Privacy and security → Site settings → Additional content settings → On-device site data → Allow sites to save data on your device.

    I can't promise this will solve the problem for others, but it did so for me.

  • Jason Stone (Logos)
    Jason Stone (Logos) Administrator, Logos Employee Posts: 867

    I'd like to hear if adjusting privacy settings as @Aaron Hamilton outlined helps with this. Please do keep me updated on that, @David Carter and @MJ. Smith, as I am not experiencing the same issues with being logged out regularly.

    Sr. Community Manager at Logos.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,492

    It was simply a 3-4 hour block of time yesterday where I experienced this so I assumed the problem was at your server end.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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