Why is Logos trying to download 61GB of updates?

Graham Criddle

Logos is currently trying to download 61GB of updates (it was previously trying to download more than 90GB) and claims it has updated over 14,000 books

This seems very strange - how do I work out what is going on and avoid such an excessive download?

I tried to attach the most recent logfile but it was 79Mb and wouldn't load.

Graham Criddle

And, the Library panel shows there have actually been nearly 30K updates today

That is every book in my library.

Bradley Grainger (Logos)

I tried to attach the most recent logfile but it was 79Mb and wouldn't load.

Can you zip it first, or upload it to Google Drive or Dropbox or some other service? It may contain the information we need to diagnose this.

Graham Criddle

Can you zip it first

Thanks @Bradley Grainger (Logos) - sorry I should have thought of that.

Here's the zipped file

Logos.zip

Thanks, Graham

Graham Criddle

And if its relevant (which I expect it is!) I know have four data folders - only the last one has any contents

Dave Hooton

@Graham Criddle And if its relevant (which I expect it is!) I know have four data folders - only the last one has any contents

Do you see multiple users in your Account menu (for switching).

Graham Criddle

Do you see multiple users in your Accountmenu (for switching).

Yes there are @Dave Hooton

Sorry about that - I remembered that a few minutes ago and that that would cause the multiple folders.

Graham Criddle

I did have all of my resources downloaded to this account but now the library shows that only roughly half of them are. So I'm going to have to download them again but I'll hold off for now to see if there is any useful diagnostic information I can provide while it is in this state.