Keep getting message: The application Logos4Indexer quit unexpectedly

Every time I type in the Command Rebuild Index the message saying it quit unexpectedly comes up. I just download logos today so nothing is indexed and until I get this problem fixed I don't think I will be able to. Any one have suggestions of what to do? Thanks!

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Mike Binks

Hi Nick

Could you give us some more information please?

Which package did you purchase?

Has the download of resources started or is it in progress, or has it completed?

Then could you take the following action...

Restart Computer

Open Logos

Report version number (Logos-About Logos on the task bar)

Type the command 'Rebuild Index' and wait for the program to quit

Open a Finder window
Press Command-Shift-G
Enter the text "~/Library/Application Support/Logos4" (without quotation marks) in the sheet that pops up
Control-click on the Logging folder
Select the compress option
Upload the resulting Logging.zip file to this thread (paperclip button in the post editor).
Delete Logging.zip

Jack Caviness

Any one have suggestions of what to do?

Mike has given you some good advice for helping the Dev Team locate the source of you problem. I would add one step.

Open the Console application in the Applications/Utilities folder, select Console Messages and save a copy into your logging folder prior to compressing and uploading.

If you need any further advice, let us know.