Keep getting message: The application Logos4Indexer quit unexpectedly
Every time I type in the Command Rebuild Index the message saying it quit unexpectedly comes up. I just download logos today so nothing is indexed and until I get this problem fixed I don't think I will be able to. Any one have suggestions of what to do? Thanks!
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Hi Nick
Could you give us some more information please?
Which package did you purchase?
Has the download of resources started or is it in progress, or has it completed?
Then could you take the following action...
Restart Computer
Open Logos
Report version number (Logos-About Logos on the task bar)
Type the command 'Rebuild Index' and wait for the program to quit
- Open a Finder window
- Press Command-Shift-G
- Enter the text "~/Library/Application Support/Logos4" (without quotation marks) in the sheet that pops up
- Control-click on the Logging folder
- Select the compress option
- Upload the resulting Logging.zip file to this thread (paperclip button in the post editor).
- Delete Logging.zip
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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Nick Rundlett said:
Any one have suggestions of what to do?
Mike has given you some good advice for helping the Dev Team locate the source of you problem. I would add one step.
Open the Console application in the Applications/Utilities folder, select Console Messages and save a copy into your logging folder prior to compressing and uploading.
If you need any further advice, let us know.
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