Upgrade Math is Off?

Mattillo · 2025-02-02T22:07:55+00:00

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I was thinking about upgrading my Pro-Annual subscription from annual to buying 2 years up front but the math seems off to me. I also admit I could be wrong though but does this add up?

Currently, I don't have to pay until June 2026 for $99 (Pro Annual).

If I go through the steps to buy two years up front now, it is telling me I owe $184.05. This is without the current 15% off coupon but should it only be around $100? It seems like it is charging me the $149 price and then discounting what I owe…

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Mattillo

I forgot to add I am a previous connect subscriber and own Logos 10 full feature so I should be getting the $99/year price.

Jonathan Bradley

Call sales/customer service.

But, given your timeline, that you only have the 1 year annual, that it looks like it might be including some time that you had from the carry over of Faithlife Connect with the renewal set in June of 2026, almost a year-and-a-half from now. So, I don’t know how all the math would work out right now, but might that factor in to how much the cost would be?

Still, call sales/customer service.