Logos 40.0.345 Lock up

Mark Smith
Mark Smith MVP Posts: 11,818
edited February 20 in Beta Desktop App Forum

Logos locks up and I have to use Task manager to close it.

Created a Concordance for the ESV.

Sorted to show just English Bible words in Romans occurring 15 or more times.

Clicked on Print/Export.

The Print/export window opens partially and the program locks up.

This is repeatable.

Logos Log Files 2-19-24.zip

Pastor, North Park Baptist Church

Bridgeport, CT USA

Comments

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 921
    • I haven't been able to repro this. Tested on Verbum 40.0 Beta 3 (40.0.327) and RC (40.0.345) on Windows 11 VM.
    • For me, Concordance exports to file as expected with:
    • - All ESV text
      - Bible text only
      - Romans Bible text only
    • I don't see anything immediately suspicious in your logs, Mark. Would you provide a dump file?
      After Logos locks up, open Task Manager, right click on the Logos process, and select "Create memory dump file."
      image.png
  • Mark Smith
    Mark Smith MVP Posts: 11,818

    I had this lock-up happen twice in a row. I just tried it again and everything is fine. Must be good vibes from Bellingham or something like that.

    Thanks for checking.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 921

    It might also be helpful to get a screenshot if your Concordance panel before you open export, and the partially loaded Print/Export window.

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 921

    Great! Let me know if you need more vibes. 😁

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