Website Issues

Armin
Armin Member Posts: 1,520 ✭✭✭
in English Forum

I frequently get the following error message when browsing the Logos.com website with Chrome:

image.png

Is this an issue with the website or an issue on my end?

Best Answers

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 616
    Answer ✓

    We're investigating the root cause of this, but if you clear your cookies, it should resolve the issue for you.

  • James Johnson
    James Johnson Member Posts: 259 ✭✭✭
    Answer ✓

    This is a "your end issue". I do not have this issue and use chrome as well. I think its just as Celeste said above, if you clear your cookies you should be fine.

    To further add to her question however, does this happen often or is this something that has just started more recently?

Comments

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 616

    Hi Armin, thanks for the report.
    A few questions for you - what device are you using? Do you notice that this only happens on the homepage, or on other pages as well?

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 616
    Answer ✓

    We're investigating the root cause of this, but if you clear your cookies, it should resolve the issue for you.

  • James Johnson
    James Johnson Member Posts: 259 ✭✭✭
    Answer ✓

    This is a "your end issue". I do not have this issue and use chrome as well. I think its just as Celeste said above, if you clear your cookies you should be fine.

    To further add to her question however, does this happen often or is this something that has just started more recently?

  • Armin
    Armin Member Posts: 1,520 ✭✭✭

    So far it looks like clearing the cookies fixed the issue. Many thanks.

  • James Johnson
    James Johnson Member Posts: 259 ✭✭✭
    https://community.logos.com/discussion/comment/1361626#Comment_1361626

    Amen!

Categories