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Targeted Marketing Email "Buy Now" adds CD not download to cart

Damian McGrath

I recently received a targeted email from promotions@logosbiblesoftware.com. The encoded "Buy Now" link is for the 3.0 CD version, not the download version. I didn't realise this until I was hit up for postage at the last step in the transaction. It took a little bit of finagling to then replace this with the download version.

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Comments

Rosie Perera

Hmm, it sounds like you ought to email Dan Pritchett and let him know this is happening. It shouldn't be. He'll make sure the right people fix it so it doesn't happen again.

Damian McGrath

https://community.logos.com/discussion/comment/183798#Comment_183798

Yes. I probably should.... what's his email? dan AT logos.com?

Rosie Perera

https://community.logos.com/discussion/comment/183799#Comment_183799

Yup.