v41 Testing Needed: New Sign-in Method
Starting in Logos v41, the desktop app will use the "auth portal" at auth.faithlife.com for logging into the app. The auth portal is our standard way to sign in on Logos web apps and sites, and going forward, it will be used for installed apps as well. While we don't expect any problems, it represents a fairly substantial change to a core function, so we want to test it as throughly as possible.
Description of changes
1. Logging into the desktop for the first time (or with a new account) now uses the Logos online Auth Portal. Click the Sign in button to open the auth portal in your default web browser.
2. Sign in with your Logos email and password, and Authorize the app to use your account.
- If you are already signed with the correct account, just click Authorize.
- If you are signed with a different account from the one you intend to use, first click the Sign out button, and then sign in to authorize with the correct account.
3. After authorizing, you will be prompted to open the app via browser pop-up.
3. “Still having trouble?” If it fails to open the app, you will be instructed to “Click here and switch to Logos Bible Study.”
(This works by silently copying a special token to the clipboard, which Logos detects when you click back to the app. You don’t have to paste it.)
Tips
- If you don't already, it can be helpful to have a "free account" available so 1) you can see what the app is like for a new users and give them pointers getting started, and 2) to keep test documents separate from your own, to prevent possibly corrupting your document data.
- If you are signing into a new account on this installation for the first time, it will prompt to start downloading resources after successfully authorizing. If you don't want to do that, you can abort this step for the purpose of this test.
Ways to test
- Launch the app while holding ctrl/cmd to get the login screen. Then click Sign in to use a different account.
- Use the account menu in the app, under Restart as, click New user, and sign in as above.
- Use the account menu to "fast switch" between different users you've already signed in as. Expected: it should not go through the auth portal for this.
- Change the password on an account. Expected: It should prompt to re-authenticate the next time the app is started with that account.
- Try signing in with both the Logos and Verbum apps installed on the same computer. (Note: both apps would need to be version 41. This is NOT recommended on your main work computer; use a dedicated testing machine, or a testing environment like a virtual machine.)
- Expected: The auth portal's "open app" prompt should be smart enough to pick the app you started in.
- Fallback: Use the "Still having trouble? Click here" to switch back to the correct app.
As always, thanks for your help and your feedback!
Comments
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I didn't encounter any problems. That said, it did feel a little confusing. I would expect that clicking Sign out online would sign me out of the Logos app, but it doesn't. If I would like to sign in with a 2nd account simultaneously, I have to click Sign out even though I don't want to sign out. I would expect to see a 3rd option in addition to Sign out (which would sign me out of the Logos app) and Authorize (which would sign me into the Logos app), presenting me with the option to sign in with a different account.
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presenting me with the option to sign in with a different account
The Logos Auth Portal doesn't currently support account switching, but it's an enhancement we're considering for the future. In the meantime, you do have to Sign Out (in your browser) and then Sign In (with your second account) to add a second account.
[Power User Pro Tip: you can copy the URL into an incognito browser to sign in with a second account without signing out of logos.com with your primary account.]
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